Applied Industrial Technologies ยท 10 hours ago
Customer Service Representative
South Point, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expApplied Industrial Technologies is a global industrial distribution company seeking a Customer Service Representative. The role involves providing expert assistance to customers, building ongoing business relationships, and helping solve their problems, especially during equipment breakdowns.
Wholesale
Responsibilities
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
Qualification
Required
Excellent telephone, and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
Attention to detail, accuracy, ability to multitask, sense of humor
Ability to lift up to 50 lbs
Preferred
6 months of customer service experience preferred
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
Benefits
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David Wells
VP - CFO & Treasurer
Kelly Massee
Business Partner
Company data provided by crunchbase