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Securitas Technology · 1 day ago

Accounts Receivable Coordinator

Lincoln, NE

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Securitas Technology empowers caregivers to deliver connected and productive care through innovative solutions. The Accounts Receivable Coordinator will manage payment processes, resolve customer issues, and ensure effective communication to support the collection process.

Physical SecuritySecurityVideo

Responsibilities

Resolve outstanding payment issues with customers, sales rep, or manager as needed

Requests and pursues payment on delinquent accounts via communication by phone and e-mail with Accounts Payable

Help to resolve customer satisfaction issues with sales rep, project manager, manager as needed to help in the collection process

Engage in dynamic weekly collection discussions with leadership – Present comprehensive update on critical accounts. Your expertise will be pivotal in swiftly addressing inquiries and resolving challenges

Perform daily reviews of pending orders - reach out to customers and obtain payment confirmation

Follows established guidelines to review and update account status

Take ownership of assigned accounts by managing time effectively to ensure accounts are being contacted, pending orders are being reviewed, answering phone calls, replying to customer’s effectively and follow up on customer requests

Assists in the management of accounts receivables- proactively initiates communication to establish tailored payment solutions and ensures diligent follow-through

Records notes for each interaction with customer via ERP system or internal source

Monitors accounts receivable and cash receipt reports

Fill out appropriate forms to process credits, cancellations, and write-offs with proper documentation and approvals

Build good working relationships with managers, sales representatives, customers, and co-workers to increase the effectiveness in collections

Processes new accounts – Determines customer’s credit worthiness, set credit limit and payment terms with appropriate approvals

Analyze D&B information and write up formal request for credit limit if greater than your approval limit. Enter credit limit, terms, and confirm billing address into system

Review existing customer accounts to determine credit limit increase/decrease or change in payment terms

Reconcile delinquent accounts including open payment, credits/returns, and invoices

Performs other related duties, as assigned

Qualification

Accounts Receivable ManagementAnalytical SkillsCommunication SkillsMicrosoft Office SuiteNetSuiteSalesforceCustomer ServiceOrganizational SkillsProblem-Solving SkillsSelf-Starter

Required

Excellent organizational skills and attention to detail

Excellent written and verbal communication skills

Ability to communicate with account holders in a courteous manner

Must be a self-starter with an above average attention to detail with the ability to multi-task

Analytical skills, researching skills, exceptional communication skills, computer skills

Ability to work with customers and resolve outstanding issues

Proficient with Microsoft Office Suite or similar software

Preferred

Experience with NetSuite a plus

Experience with Salesforce helpful

Associate's degree preferred, but not required

Two to five years of related experience in accounts receivable preferred

Company

Securitas Technology

Glassdoor2.5

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.

Uniontown, Ohio, USA

1001-5000 employees