Eastern Controls, Inc. · 18 hours ago
Valve and Actuation Specialist
Eastern Controls, Inc. is seeking a Valve and Actuation Specialist who will provide technical engineering support and guidance in valve and actuation systems. This role involves educating the sales team, ensuring compliance with industry standards, and developing custom solutions to meet customer needs.
Manufacturing
Responsibilities
Ensure accurate sizing, selection, and application of valve and actuation technologies
Serve as ECI’s subject matter expert on valve and actuation technologies
Utilize and train others on manufacturer sizing and selection tools
Conduct engineering reviews to identify performance, safety, or reliability issues
Provide CAD drawings, wiring diagrams, shutoff calculations, CMTRs, and material verifications
Ensure designs meet industry standards and regulatory requirements
Assist the sales team with technical inquiries, troubleshooting, and recommendations
Evaluate customer application requirements and recommend optimal solutions
Develop and lead training programs for inside sales and customer support teams
Create technical guides, white papers, and FAQs
Conduct lunch-and-learns, webinars, and hands-on training
Mentor inside sales engineers on complex applications and best practices
Collaborate with sales leadership to identify knowledge gaps and tailor training
Design and develop custom valve and actuation solutions
Identify recurring customer challenges and create standardized solutions
Research and evaluate new valve and actuation technologies
Support outside sales with technical discussions and site visits
Develop internal tools, calculators, and best practices
Identify and resolve recurring technical issues through standardized solutions
Continuously update ECI’s technical resources and guidelines
Conduct post-installation performance evaluations
Integrate real-world findings into future design recommendations
Perform additional responsibilities as needed to support business goals
Qualification
Required
At least one to three years of hands-on experience in inside sales
Familiarity with a variety of the field's concepts, practices, and procedures
Knowledge of product lines; particularly Masoneilan and Rexa
Experience with ERP's, CRM's or related systems such as sales software packages
Proficiency with Microsoft Office applications, particularly Outlook, Word, Excel, PowerPoint and Microsoft Project
Highly driven and competitive to work in a fast-paced, Metrics-driven and performance-based environment
Ability to learn ECI products and services; mechanical aptitude or technical aptitude a plus
Organized/time management
Exceptional communication skills both written and verbal; ability to present convincingly at a respectable level
Associates or bachelor's degree or equivalent and two to five years of relative experience
Company
Eastern Controls, Inc.
Eastern Controls is an industrial automation company providing control valves and process instrumentation solutions.
Funding
Current Stage
Growth StageRecent News
Pittsburgh Business Times
2022-08-01
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