Ironwood Connection · 1 week ago
Outside Sales Associate
Carrollton,TX,US
Full-time
Onsite
New Grad, Entry LevelIronwood Connection is seeking a motivated and detail-oriented Custom Sales Associate to support the sale of custom hand railing and banister solutions for residential and commercial customers. The role involves guiding customers through the design and ordering process while ensuring accurate quoting, exceptional service, and seamless coordination with production and installation teams.
Building Materials
Responsibilities
Meet with customers to understand their project needs and provide information about custom hand railing and banister products and services
Guide customers through product selection, design options, and material choices to create tailored solutions
Prepare detailed and accurate quotes for custom railing and banister projects
Follow up with customers to finalize orders, answer questions, and ensure a positive customer experience
Maintain strong customer relationships through consistent communication and project updates
Coordinate with production and installation teams to ensure orders are processed, manufactured, and delivered accurately and on time
Review drawings, measurements, and specifications to confirm project requirements
Attend trade shows, home shows, and other industry events to promote products and services
Stay informed on industry trends, competitor offerings, and new product options
Maintain customer and sales records within the CRM system
Perform other duties as assigned by leadership
Qualification
Required
Previous experience in sales or customer service, preferably within building materials, construction, or related industries
Strong communication, customer service, and relationship-building skills
Ability to read and interpret blueprints, drawings, or technical documents
Knowledge of basic construction and building materials
Proficiency in Microsoft Office and CRM systems
Ability to manage multiple projects and follow through on customer commitments
Valid driver's license and reliable transportation
Availability to work flexible hours, including occasional evenings or weekends as needed
Must be able to remain in a stationary position 50% of the time
Regularly operates a computer and other office productivity equipment
May be required to visit job sites, showrooms, or customer locations
Benefits
Medical, dental, life and vision insurance
401(k) Retirement Plan and Match
Paid Time Off
Specified Holiday Pay
Company
Ironwood Connection
Ironwood Connection offers home stair remodeling, turn-key stairs, a full-service safety rail program, and custom stairs as well as parts.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase