ServiceNow · 2 days ago
Administrative Assistant
Santa Clara, CA
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $136K/yr
5+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Administrative Assistant role involves providing comprehensive support to senior leadership, including calendar management, meeting preparation, travel arrangements, and onboarding for new hires and vendors.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Calendar and Meeting management: coordinate internal and external meetings including staff meetings, agency briefings, brown bags, virtual meetings/Zoom scheduling, off-site meetings and events, and one-on-one meetings. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts
Meeting and interview preparation
Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews
Apply discipline and rigor around meetings by ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants
Work with recruiting team to provide mutually convenient times for candidates and interviewers. Ensure candidates are settled in and supported during the interview process
Handle all travel (flight, hotel, car) arrangements (domestic and international)
Expense management duties, which includes submitting expense reports and receipts in a timely manner
Provide onboarding support for new hires. Includes space, equipment requests, onboarding meeting scheduling, preparing cube space and being admin point of contact for new hire
Submit and manage all help desk support requests for Sr. Directors as needed
Provide onboarding support for new vendors and agencies, ensuring they have the right access and documents/enablement required to get them up and running
Project work as needed to support each teams’ goals
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of administrative assistant experience
Proactive, one step ahead work ethic, attitude and approach
Multi-taking is not an issue for you, your able to juggle multiple calendars, teams and requests. And be flexible in response to changing priorities and needs
Ability to drive schedules and agendas with deeper understanding of context
Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements
Superior communication skills with the ability to work across all levels, internally and with agencies
High level of confidentiality, discernment and judgment
Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines
You are a technical wizard with Word, Outlook, PowerPoint, Zoom, Concur, BOX and JV20
Benefits
Health plans
Flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase