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Northwestern Mutual · 1 day ago

Office Coordinator

St. Cloud, Minnesota, United States

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $40K/yr

Northwestern Mutual is seeking an Office Coordinator to serve as the primary contact for customers and policy owners. This role involves assisting with various office-related functions and ensuring smooth operations within the St. Cloud district office.

AdviceConsultingEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceWealth Management

Responsibilities

Greet visitors and direct them appropriately

Answer, screen, and record telephone calls

Maintain telephone system and agency directory

Train new personnel on how to use the phone system

Process incoming and outgoing mail; deliver outgoing mail to Post Office

Maintain the reception area

Maintain inventory and order office supplies as needed

Answer basic policy owner/policy benefit questions

Complete and/or assist with projects as assigned by the Director of Operations and SET Team Lead

Cross-train in other support roles

Complete the intake of daily checks through communication with Advisor Teams

Qualification

Customer service experienceMicrosoft Office experienceMulti-line phone experienceOrganizational skillsProfessional office skillsIndependent decision-makingMulti-taskingWorking with peopleInterpersonal skillsProblem-solvingWritten communicationOral communicationFlexibility