Honor Credit Union · 1 week ago
Branch Team Lead
Allendale, MI
Full-time
Onsite
Mid Level
3+ years expHonor Credit Union has been putting members first since 1934, focusing on providing solutions for financial success. The Branch Team Lead is responsible for leading the branch team, ensuring exceptional service, operational efficiency, and fostering long-term member relationships.
FinanceFinancial ServicesInsuranceLending
Responsibilities
Performs Teller and Member Specialist duties, including but not limited to, membership opening, loan requests, and cash handling, all while leading and acting as a subject manager expert to the Branch Team
Assists with motivating, mentoring, and developing the Branch Team to ensure exceptional service and operational efficiency
Helps communicate, update, and implement new processes and procedures for the Branch Teams, making recommendations for improvement as needed
Serves as a role model, embodying Honor's culture, with an emphasis on accountability and continued improvement
Safeguards the integrity of the Branch, ensuring policies and procedures are followed and the member center is operationally sound
Builds rapport with members to sustain long-term relationships and grow continued business, deepening all relationships
Qualification
Required
High School diploma or equivalent
Must be/or become registered as an MLO and have a Nationwide Licensing Number
Three to five years of similar or related experience, including preparatory experience
Knowledge of company products and sales policies, and procedures
Must have a demonstrated ability to keep finances in order
Excellent communications and public relations skills
Well organized
Attentive to detail
Willingness to assist others
Strong typing abilities
Able to use PC, calculator, and office equipment
Benefits
Medical with prescription coverage
Dental
Vision
401k employer contribution & matching program
Incentive eligible
Paid time off and paid holidays (including your birthday!)
Paid community volunteer hours
Wellbeing spending account
Various discounts on credit union products and services for team members & their families
Additional perks included
Company
Honor Credit Union
Honor Credit Union is a financial service company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
H
Heather Luciani
Chief Strategy Officer
Company data provided by crunchbase