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Candescent · 18 hours ago

Integration Engineer

Greater Macon

Full-time

Hybrid

New Grad, Entry Level

Candescent is a leading cloud-based digital banking solutions provider for financial institutions, transforming digital banking with intelligent solutions. The Integration Support Specialist will provide Tier 2 support to Fintech partners and clients, assisting them with troubleshooting API-related questions and connectivity issues.

BankingFinancial ServicesSaaS

H1B Sponsor Likely

Responsibilities

Provide Tier 2 support for Fintech partners and clients using our Developer Hub and APIs

Respond to support tickets within defined SLAs, ensuring timely and accurate resolutions

Troubleshoot API-related issues and escalate complex problems to Integration Engineers as needed

Assist with onboarding new Developer Hub users and guide them through documentation and setup

Collaborate with Integration Engineers to stay up to date on connectivity technologies and best practices

Contribute to internal knowledge bases and support documentation

Participate in cross-training to build foundational knowledge in SSO (SAML, OIDC), RESTful APIs, and other integration technologies

Support QA and testing efforts for internal tools and processes as needed

Qualification

RESTful APIsSSO technologiesSaaS experienceProblem-solvingCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, or equivalent work experience

Familiarity with RESTful APIs and basic troubleshooting techniques

Strong problem-solving and communication skills

Ability to manage multiple support requests and prioritize effectively

Eagerness to learn and grow in a technical environment

Preferred

Exposure to SSO technologies (SAML, OIDC) is a plus

Experience in a SaaS or Fintech support role is preferred but not required

Company

Candescent

Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.

Founded in 2024

Atlanta, Georgia, USA

1001-5000 employees

https://www.candescent.com/

H1B Sponsorship

Candescent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)