Rural King · 16 hours ago
Facilities Specialist
US-IL-Mattoon
Full-time
Onsite
Mid Level
$18.25/hr - $21.25/hr
3+ years expRural King is America’s Farm and Home Store, providing essentials to the communities it serves. The Facilities Specialist will troubleshoot and coordinate all store maintenance requests, ensuring service-level agreements are met while managing vendor relationships and preventive maintenance programs.
AgricultureE-CommerceFarmingRetail
Responsibilities
Troubleshoot and dispatch incoming reactive requests for service for Rural King store facilities
Responsible for vetting prospective service providers
Responsible for ensuring preventive maintenance programs are maintained for all required equipment
Determine when a service or repair needed will require estimates
Responsible for scoping, dispatching, reviewing estimates for approval, and coordinating with stores and contractors when approved
Assist in creating and enforcing standard operating procedures guidelines for stores to self-help and ensure completed properly
Responsible for daily follow up on all pending estimates and ensure that they are ready for review from multiple vendors timely
Follow up on all approved estimates and assist in overall follow-up when time allows
Call stores to inquire if the incident is complete and council stores on expectations for completed services
Call Contractors if they are past the service-level agreement to see why they have not performed as scheduled and take appropriate steps to update the incident if the decision is made to re-assign the work
Negotiate pricing with contractors to ensure the best price is acquired for the company
Acquire and upload quotes received, and council contractors if company guidelines for submission are not followed
Provide weekly updates on all ongoing open issues under your responsibility
Route Invoices received to the proper destination and council contractors if the correct information is not submitted
Acknowledge, respond, and route e-mails within a timely manner
Responsible for registering all new vendors and negotiating the best price for services
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
Perform other duties as assigned
Qualification
Required
At least 3 years of general building maintenance experience or equivalent combination of experience and education
Proficiency with Microsoft Office Suite or related software
Strong understanding of retail business practices
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely
Proven track record of establishing and maintaining positive relationships
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
Ability to follow and adhere to established process
Experience in managing multiple tasks and maintaining a proactive and results-driven approach
Adaptable in response to changing priorities, unexpected challenges, and evolving business needs
Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions
Ability to maintain a seated or standing position for extended durations
Capability to lift 15 pounds periodically
Ability to navigate and access all facilities
Skill to effectively communicate verbally with others, both in-person and via electronic devices
Close vision for computer-related activities
Benefits
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company
Rural King
Rural King is America's farm and home store that provides essentials to the communities they serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Martinson
Chief Financial Officer
Recent News
UPSTATE BUSINESS JOURNAL
2026-01-09
2025-12-12
2025-11-03
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