ZF Group · 13 hours ago
IT Analyst- Delivery & Support
Fowlerville, MI, US, 48836
Full-time
Onsite
Mid Level
3+ years expZF Group is a global leader in driveline and chassis technology, and they are seeking an IT Analyst for Delivery and Support. The role involves supporting, administering, and implementing IT infrastructure, providing IT support, and ensuring alignment with global standards.
AutomotiveElectric VehicleManufacturing
No H1B
Responsibilities
Strong knowledge of Dell & HP servers and Juniper networking hardware, including installation, configuration, performance tuning, and troubleshooting (VLANs, trunking, ACLs, port-channeling, QoS)
Skilled in deploying, maintaining, and troubleshooting various operating systems including Windows Server 2019/2022, VMware ESXi 8.0, and Linux distributions (SLES, RHES, Ubuntu)
Experienced in supporting Dell and Lenovo desktop/laptop environments with a focus on customer service and end-user satisfaction
Solid understanding of Active Directory, DNS, Windows Server, and Windows PowerShell scripting for automation and system administration
Provide first and second-level IT support for office and production environments, ensuring alignment with global IT standards and collaborating across global teams
Assist in hardware/software procurement, deployment, patch management, and documentation to support Delivery & Support operations in North America and globally
Mentor team members and support daily IT operations, fostering collaboration within the global IT function
Committed to continuous learning and development through training, professional networks, and adherence to industry best practices—including cable management and documentation
Qualification
Required
Strong knowledge of Dell & HP servers and Juniper networking hardware, including installation, configuration, performance tuning, and troubleshooting (VLANs, trunking, ACLs, port-channeling, QoS)
Skilled in deploying, maintaining, and troubleshooting various operating systems including Windows Server 2019/2022, VMware ESXi 8.0, and Linux distributions (SLES, RHES, Ubuntu)
Experienced in supporting Dell and Lenovo desktop/laptop environments with a focus on customer service and end-user satisfaction
Solid understanding of Active Directory, DNS, Windows Server, and Windows PowerShell scripting for automation and system administration
Provide first and second-level IT support for office and production environments, ensuring alignment with global IT standards and collaborating across global teams
Assist in hardware/software procurement, deployment, patch management, and documentation to support Delivery & Support operations in North America and globally
Mentor team members and support daily IT operations, fostering collaboration within the global IT function
Committed to continuous learning and development through training, professional networks, and adherence to industry best practices—including cable management and documentation
Associate's Degree, technical certification(s), or equivalent IT experience
Experience providing customer support and resolution regarding technical issues
Proven analytical abilities in addition to strong troubleshooting and diagnostic skills
Proven ability to diagnose performance issues and tune system performance
Ability to work independently in a fast-paced, high-volume environment
Ability to communicate technical concepts, information, and service-related topics with cross-functional teams and all levels of personnel and management
Preferred
Bachelor's Degree preferred
Minimum of 3 years of experience in the IT field preferred, encompassing a majority of the following areas – Dell & HP Server Hardware, Microsoft Server Operating Systems, VMWare vSphere, shared storage systems, Cisco networking
Benefits
Annual Incentive Plan
Paid Vacation
Personal Time
401k Plan
Health Care Benefits
Paid Holidays
Company
ZF Group
ZF Group is a technology company supplying systems for passenger cars, commercial vehicles, and industrial technology enabling mobility. It is a sub-organization of ZF Commercial Vehicle Control Systems India.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5B2025-09-25Debt Financing· $1.5B
Leadership Team
Nicolas Bardot
Senior Vice President Integrated Supply Chain CVCS Division
Jd Marhevko
Vice President of Quality, ZF Division U. Electronics & ADAS
Recent News
Computer Weekly
2026-01-09
2026-01-07
Company data provided by crunchbase