Sun Communities & Sun Outdoors · 19 hours ago
Team Leader, Facilities
Sun Communities & Sun Outdoors is an industry-leading organization seeking a Team Leader for their Facilities team. This role involves leading the facilities team to maintain a clean and orderly work environment, overseeing daily operations, and ensuring all service-related tasks are completed efficiently.
Real Estate
Responsibilities
Constantly monitors floors/suites, proactively identifies issues and opportunities, solicits team member feedback, and works with their leader to address all items. (Essential)
Leads the facilities team, directly overseeing team members; assigns daily tasks, priorities, and cleaning routes to team. (Essential)
Acts as the ultimate steward of Sun’s corporate facilities, ensuring they’re maintained at the highest level. (Essential)
Submits, tracks and follows-up on facilities and maintenance work orders; communicates and coordinates directly with property management, vendors and internal team members to ensure all service-related items are addressed timely and appropriately. (Essential)
Receives, sorts, and distributes incoming mail; collects outgoing mail for transfer to post office/delivery services. (Essential)
Accepts outside deliveries from logistics companies and ensures deliveries are taken to respective team members. (Essential)
Maintains office equipment by completing preventive maintenance, troubleshooting failures, calling for repairs, and monitoring equipment operation. (Essential)
Ensures conference rooms, fitness center, kitchens, and common areas remain clean, presentable, and organized, and adequate supply levels are maintained. (Essential)
Ensures hotel desks/offices are cleaned daily and remain presentable for use. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Other duties as assigned
Collaborates with key stakeholders to execute various team member and work environment improvement projects
Maintains all office and kitchen supplies by checking inventory, placing orders, and stocking items
Coordinates workspace moves, resets, and layout changes with the team
Assists Events team with the set-up and tear-down of meetings and events
Greets customers and guests entering the lobby area; answers questions, route them to the appropriate individual(s), and provide exceptional customer service
Serves team members by backing up baristas to take and prepare beverage orders while maintaining food safety and cleanliness standards
Performs print/copy/mail tasks and projects
Qualification
Required
High School Diploma or GED (Required)
4 years in facilities or administrative support experience (Required)
2 years in customer service experience (Required)
1 year in supervisory experience (Required)
Extensive knowledge of building maintenance functions
Excellent customer service and communication skills
Ability to understand and carry-out verbal and written instructions
Knowledge of standard methods and practices of janitorial duties
Ability to work independently as well as part of a team
Ability to follow safety procedures while performing duties
Ability to handle sensitive and/or stressful situations with tact, discretion and maintain confidentiality
Basic computer proficiency including the ability to use the Microsoft Office Suite, email and internet
Must have a valid driver's license
Demonstrated ability to motivate and train staff
Ability to at least lift 50 pounds
Benefits
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Company
Sun Communities & Sun Outdoors
About Us: Sun Communities and Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts.