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Early Warning® · 3 days ago

Director, Product Management - Digital Assets

Chicago, IL

Full-time

Hybrid

Lead/Staff, Director/Executive

$202K/yr - $259K/yr

12+ years exp

Early Warning is a trusted name in payments, providing innovative solutions in the U.S. financial system. The Product Management Director will lead the development and management of products, ensuring alignment across teams and maximizing customer satisfaction through innovative solutions.

Financial ServicesFraud DetectionPaymentsRisk Management

No H1B

Responsibilities

Leads a portfolio of cross-border product initiatives, defining strategy, goals, and success metrics in collaboration with business, engineering, and compliance partners

Builds alignment across internal teams, owner banks, and external partners to deliver a cohesive, secure, and market-ready solution

Serves as a key voice in shaping product direction and influencing technology and operations priorities to support launch and scale

Proactively assesses customer needs across the portfolio of products to maximize customer satisfaction

Routinely leverages feedback into insights; and builds products and services that delight and inspire

Working closely across marketing, sales, analytics, design and development partners, drive strong go to market strategies to attain product revenue and client adoption targets

Owns internal financial targets and customer net promoter and satisfaction goals

Oversees the integration of strong risk and security controls

Ensures compliance to laws and regulations

Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data

Partners with engineering and architecture teams to define technical requirements and ensure alignment with platform capabilities (e.g., digital wallet management, settlement, and transaction orchestration)

Demonstrates fluency in stablecoin infrastructure, blockchain integration models, and secure system design within regulated frameworks

Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely

Qualification

Product strategyPayments experienceBlockchain technologyRisk managementDigital assetsCustomer advocacyCross-border transactionsListening skillsAgile certificationDesign thinking certificationLeadership

Required

Education and/or experience typically obtained through completion of a bachelor's degree

12 or more years of related work experience

Demonstrated success in delivering technology-enabled financial products or platforms in regulated environments

Experience defining and executing product strategies involving payments, digital assets, or blockchain technology

Strong understanding of global payments ecosystems and regulatory frameworks for cross-border money movement

Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets

Demonstrated experience driving alignment at the executive and client leadership level

Excellent listening and execution skills

Background and drug screen

Preferred

Master's degree

Certifications in design thinking and/or agile

Familiarity with financial network operations and digital asset custody or liquidity management

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.