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Philips · 14 hours ago

Installation Operations Specialist - Nashville, TN

Nashville, TN

Full-time

Onsite

Entry, Mid Level

$32.99/hr - $52.79/hr

2+ years exp

Philips is a health technology company dedicated to improving healthcare access for everyone. They are seeking an Installation Operations Specialist to collaborate with various teams to ensure effective installation and resource planning, while also developing processes to enhance scheduling efficiency.

B2BConsumer ElectronicsElectronicsLightingWellness

No H1B

Responsibilities

Collaborate cross-functionally with the District Service Directors (DSDs), Customer Project Managers (CPMs), District Technical Managers (DTMs), District Clinical Managers (DCMs) and Service teams to ensure effective installation and contract resource planning and utilization. Identifying workforce requirements (internal vs Approved Service Providers) and validate all scheduled and confirmed resources are appropriately trained and qualified

Partners with the DSDs, DTMs, DCMs and Service Team to make sure all planned and scheduled activities are assigned, documented, visible and accurate on a master calendar or scheduling tool. Ensures everyone within the team is aware of the zone workload and schedule through effective communication

Assess the need for test and verification and assign work orders to appropriate resources when required. Develop installation auditing processes to ensure quality and participate with leadership in daily management ensuring standard work is being followed and continually improved

Helps to review, analyze, select, and deploy enhanced scheduling tools to improve the efficiency of the role and districts. Participate in and lead cross-functional implementation improvement projects and initiatives – deliver results

Qualification

Operations CoordinationResource PlanningProject ManagementHPM Healthcare knowledgePatient Monitoring productsAdvanced PC skillsInterpersonal skillsTeam collaborationEffective communication

Required

High School Diploma/GED required

Minimum 2 years of experience in Operations Coordination, Customer Services, Resource Planning or equivalent

Excellent interpersonal skills with ability to interact effectively in a team-based organization across multiple remote locations/departments with management and individuals of various levels and backgrounds across different time zones

Advanced PC skills with demonstrated knowledge of MS Word, Excel, PowerPoint, Project, Visio, Share Point and Outlook

Capable of making commitments, setting priorities, and delivering results on time and on budget

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future