Optum ยท 3 days ago
Associate Director, Strategic Operations - Remote
United States
Full-time
Remote
Lead/Staff, Director/Executive
$113K/yr - $193K/yr
5+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Associate Director, Strategic Operations will manage key operational strategies, support the Chief of Staff, and drive performance improvements across the organization.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Work directly with Chief of Staff to manage and drive key operational strategies across the business
Support the Chief of Staff by managing information flow, resolving issues, providing analysis and advice on key issues
Represent the Chief of Staff in a variety of forums and respond to ad-hoc requests as requested and appropriate
Coordinate and oversee monthly performance and business reviews to track progress against objectives
Coordinate special assessments or evaluations as requested by leadership
Manage executive-level requests, ensuring timely and accurate responses
Partner with finance and operational teams to identify and track cost savings opportunities
Develop financial models, reports, and dashboards to track business performance
Present data-driven insights to senior leadership to guide decision-making
Work closely with operational and finance teams to align strategic initiatives with business objectives
Facilitate strategic planning meetings and cross-functional workgroups
Manage key projects from inception to implementation
Support cohesive strategic planning and MBO development
Facilitate and manage regular leadership forums to align organizational goals and initiatives
Support the development and execution of short- and long-term strategic plans for ECS Core Operations
Consolidate and deliver executive reporting materials
Manage requisition processes and controls to ensure compliance and efficiency
Oversee project portfolios, prioritizing initiatives and tracking progress from inception to implementation
Develop case studies to showcase successes, best practices, and lessons learned
Analyze staffing requirements and workforce data to inform resource allocation decisions
Ensure clarity of functional roles and responsibilities, maintaining accountability across teams
Maintain and update business continuity plans to mitigate risks and ensure operational resilience
Govern organizational structures and engagement models
Provide analysis and guidance to support strategic and operational business planning
Analyze key performance metrics to measure the success of strategic initiatives and recommend improvements
Support change management efforts related to new strategic initiatives
Develop and implement scalable operational processes to support growth and performance improvement
Collaborate with leadership to align operational strategies with overall business objectives
Manage operating reviews with regional teams to track performance, address challenges, and drive continuous improvement
Lead Data-Driven Decision Making & Reporting
Support successful execution by establishing effective organizational management practices
Manage governance and leadership forums for Core Ops Team
Partner with operational leaders to continuously improve processes, positively impacting outcomes, customer/ employee satisfaction and cost/ efficiencies
Lead and orchestrate special projects and initiatives, contribute to the strategic content, and oversee the analysis and decision making where appropriate; direct team to resolve highly complex business problems that affect multiple teams and disciplines
Support financial/ budget planning and management
Qualification
Required
5+ years of experience in healthcare operations, strategy, consulting, or business management
5+ years of experience in strategy, business planning, management consulting, or related role
3+ years of experience managing complex projects or strategic initiatives
3 + years of experience in financial modeling, business analytics, forecasting and reporting for multi-faceted departments with budgets in excess of $10 million
3+ years of experience with finance, accounting, strategy, or operations within a large, matrixed organization
Experience managing multiple projects simultaneously in a fast-paced environment
Proficiency in Microsoft PowerPoint, Word, Outlook, Visio, and Excel
Proven ability to work cross-functionally and influence at all levels of the organization
Proven organizational aptitude with keen attention to detail
Proven solid analytical and problem-solving skills, with experience in process improvement and performance optimization
Proven solid business acumen with ability to strategically consult with business and technical partners
Preferred
Master's degree (MBA, MHA, or related field)
2+ years of experience utilizing operational metrics, data/analytics, goals/objectives, and dashboards to measure and drive performance
Knowledge of Lean Six Sigma or other process improvement methodologies
Proven excellent communication skills, including executive - level writing and presentation development
Proven excellent communication and presentation skills, with the ability to engage stakeholders at all levels
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase