TEKsystems · 11 hours ago
Customer Service Representative
Plymouth, MI
Full-time
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to join their dynamic call center environment. This role involves handling inbound calls, providing exceptional customer service, and ensuring accurate data entry.
Information Technology
Responsibilities
Handle 50–100 inbound calls daily (volume varies by complexity)
Provide accurate and timely responses to customer inquiries
Utilize multiple systems and programs to track and update information
Maintain quality and accuracy standards
Qualification
Required
Minimum 1 year of recent high-volume call center experience (within the last 2–3 years)
Stable work history (no jumpy resumes)
Typing speed of at least 30 WPM
Strong computer skills
Ability to work a flexible schedule (7 days/week, 5 AM–10 PM; set schedule assigned within these hours)
Mandatory overtime in January and February
Must pass training with an average score of 90% across 4 tests
Call center experience
Healthcare or medical industry knowledge
Strong customer service skills
Preferred
Candidates with pharmacy technician certification or bilingual skills are preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase