Gen · 1 hour ago
Senior Director, Lead Product Manager - Norton 360
Mountain View, CA
Full-time
Onsite
Director/Executive
$256K/yr - $316K/yr
12+ years expGen is a company that is committed to enhancing safety and trust for millions of users through its Norton 360 product. The Senior Director, Lead Product Manager will define the product strategy, lead major initiatives, and ensure high-quality execution while driving measurable growth and performance outcomes.
Cyber SecurityDigital MediaInformation Technology
Responsibilities
Define and drive a clear, compelling long-term strategy and roadmap for Norton 360
Identify and prioritize opportunities that enhance the customer experience and strengthen the overall product offering
Make crisp decisions and tradeoffs grounded in customer needs, competitive insights, and business goals
Provide clear communication and strategic narrative to executives and stakeholders
Lead major product initiatives from idea to global launch, ensuring high-quality execution
Drive rigorous product discovery, including user research, problem framing, rapid prototyping, and A/B experimentation
Partner closely with engineering and design to deliver intuitive, performant, and reliable multi-device experiences
Set high standards for execution excellence—clear requirements, strong operational follow-through, and quality outcomes
Own performance across engagement, retention, and subscription revenue KPIs
Use analytics, segmentation, and cohort analysis to uncover insights and guide product decisions
Work with lifecycle and marketing teams to optimize onboarding, adoption, subscription flows, upgrades, and renewals
Ensure product decisions are grounded in data, experimentation, and measurable impact
Lead and influence cross-functional partners across engineering, design, analytics, customer success, and marketing
Build strong operational partnerships to ensure alignment on priorities, goals, and deliverables
Communicate effectively across the organization—simplifying complexity and driving alignment around key decisions
Mentor and develop product managers working across the Norton 360 portfolio
Foster a culture of customer-centricity, data-driven decision making, clarity, and accountability
Raise the bar for product practices, execution standards, and product quality across the organization
Qualification
Required
12+ years of product management experience, including building new products or major features from the ground up
Proven ability to drive growth and measurable business results in consumer products
Deep experience in data-driven product development, including experimentation and analytics
Strong technical fluency and ability to partner effectively with engineering leaders
Experience in subscription or consumer SaaS businesses
Demonstrated leadership experience managing PMs or leading large-scale, cross-functional initiatives
Exceptional communication skills and executive presence
Experience with mobile ecosystems and cross-platform product development
Preferred
Experience in cybersecurity, privacy, identity, or related consumer protection domains
Benefits
Opportunity for bonus incentives
Competitive benefits package
Company
Gen
Gen is a cybersecurity company that offers security, identity protection, and privacy solutions.
5001-10000 employees
H1B Sponsorship
Gen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$950M2025-02-13Post Ipo Debt· $950M
2022-11-08IPO
Leadership Team
Rich Matta
General Manager and Head of ReputationDefender
Recent News
2026-01-20
2025-12-09
Morningstar.com
2025-12-08
Company data provided by crunchbase