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Citizens · 11 hours ago

Principal ServiceNow Developer

Johnston, RI

Full-time

Hybrid

Senior Level, Lead/Staff

$118K/yr - $176K/yr

5+ years exp

Citizens is a customer-centric company that fosters a collaborative and supportive work environment. They are seeking a Senior ServiceNow Developer to expand and optimize their ServiceNow platform across multiple modules, focusing on designing scalable solutions and mentoring team members.

BankingCredit CardsFinancial ServicesFinTechRetail

H1B Sponsor Likely

Responsibilities

Design, configure, and development across CSM, HR, IOP, Portal, and other ServiceNow modules

Build user-friendly, scalable workflows that solve real business problems

Translate business needs into scalable, maintainable solutions

Create and enhance Service Portal experiences for a modern, intuitive user interface

Integrate ServiceNow with other enterprise systems (REST/SOAP APIs)

Share best practices, perform code reviews, and mentor teammates

Collaborate with stakeholders to translate business needs into technical solutions

Stay ahead of ServiceNow updates and new features, bringing fresh ideas to the table

Qualification

ServiceNow developmentJavaScriptCSM moduleITSM knowledgeREST/SOAP integrationsFlow DesignerBusiness RulesProblem-solving passionCommunicationTeam-first mindset

Required

5+ years of ServiceNow development experience with strong skills in CSM, HR, IOP, ITOM and Portal. (Customer apps a plus)

Deep knowledge of JavaScript, Flow Designer, Business Rules, and ServiceNow APIs

Proven experience designing scalable solutions across multiple modules

Solid understanding of ITSM; ITOM or SecOps a plus

Ability to design scalable solutions that follow best practices

Experience with integrations (REST/SOAP, etc.)

Strong communication skills and a team-first mindset

Passion for problem-solving and delivering high-quality solutions

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees

https://www.citizensbank.com/

H1B Sponsorship

Citizens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)