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International Justice Mission · 8 hours ago

Coordinator, Global Programs Operations and Portfolio Management

District of Columbia, United States

Full-time

Hybrid

Entry Level

1+ years exp

International Justice Mission (IJM) is a global leader in protecting vulnerable people from violence. They are seeking a Coordinator for Operations and Portfolio Management to support project management, enhance divisional strategies, and maintain positive relationships within the organization.

Association

No H1B

Responsibilities

On select projects, act in support of the project manager: schedule project meetings, coordinate meeting logistics, set up interpretation services as needed, record and document meetings

On other projects, act as primary project manager: create a project timeline, maintain the project workflow, facilitate cross-functional team communication, produce tools to help key stakeholders engage in the project, track action items, design agendas, schedule meetings and craft attendee lists, translate shared documents as needed, maintain project files, ensure project deliverables are completed on time and to the satisfaction of the project holder

Maintain workflows for assigned Global Programs Leadership Team (“GPLT”) members, including calendar, timecard approvals, etc., as delegated, and highlight critical communications when they are out on PTO or sabbatical

Develop and utilize technology skills to enhance the Division’s contribution to IJM strategic initiatives through:

Taking advantage of opportunities to learn appropriate new software applications in use within the Division

Serve as the SharePoint page administrator for content owners among assigned GPLT members

Capitalize on the unique breadth of exposure to divisional activities to inform strategy by identifying, documenting, and sharing with the GPLT any needs, redundancies, and collaboration opportunities for divisional teams and projects

Maintain IJM’s culture and reputation by creating and maintaining positive working relationships with internal and external parties by corresponding over email or phone and, when necessary, by facilitating in person meetings and gatherings, with colleagues, vendors, donors, etc

Provide additional support to the Chief Program Officer’s Executive Assistant, to include running divisional meetings and coordinating divisional retreats

Create and maintain positive working relationships with other coordinators and executive assistants across IJM globally

Support the onboarding and orientation of new staff in the division

Contribute to the maintenance of style guides and internal best practices and standards as needed

Document and diagram processes as needed

Support Divisional leaders in compliance with all IJM policies affecting their work

Assist assigned GPLT members in preparation of communications materials, including inputs for division newsletters, presentations, or meetings

Inform divisional strategy by documenting and sharing with the GPLT any needs, redundancies, and collaboration opportunities for divisional teams and projects

Support the Director, OPM, in development and delivery of in-house training

Maintain communications with and facilitate registration of participants in external training

Keep records of participation and results of post-training feedback surveys

Support the planning for and hosting of divisional team building events (to include booking venues, organizing catering, and planning activities)

Coordinate travel, speaking engagements, and major donor meetings for assigned GPLT members

Organize and maintain the calendars of senior leaders within the GPLT

Design and distribute meeting agendas for GPLT members

Complete minor administrative tasks for GPLT members (e.g., filing expense reports, paying vendor invoices, approving timesheets, submitting IT tickets, etc.)

Provide basic technical support to five GPLT members (e.g., troubleshoot  malfunctioning Zoom links, explain how to screen share, demonstrate how to initiate interpretation on Zoom)

Qualification

Microsoft SuiteCommunication platformsProject managementSoftware learning abilityCross-cultural experienceGraphic design skillsProactive communicationCultural awarenessSpanish proficiencyAdaptability