Brown & Brown · 3 months ago
Care Coordinator
Brown & Brown is dedicated to rewarding self-starters and those committed to customer satisfaction. The Care Coordinator will support the Care Team to ensure member enrollment and maintenance in the IPC Copay Assistance Program, while also handling client communications and maintaining patient databases.
Insurance
Responsibilities
Provide client support where needed
Coordinate member implementation calls with Care Team Lead
Provide adhoc claims review as required
Identify utilizing patients, review history, determine next coverage date
Assist patient with enrollment in the manufacturer’s program
Maintain patient database for follow-up, tracking and reporting
Receive notification of new patient’s prior authorization/or review daily rejected and paid claims
This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
Other duties may be assigned
Qualification
Required
Certified Pharmacy Technician (CPhT.) License or 2-5 years of experience in a retail pharmacy or pharmacy benefit management environment
Excellent communication skills
Proficient with MS Office Suite
Professional telephone demeanor
Ability to maintain a high level of confidentiality
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-07
The Motley Fool
2025-10-06
2025-10-02
Company data provided by crunchbase