Inter-Con Security ยท 11 hours ago
Portfolio Manager (80233)
Kirkland, WA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $90K/yr
3+ years expInter-Con Security is a leading global security company providing physical security services. The Security Service Center Portfolio Manager will oversee a team monitoring security systems and manage operations across various contracts throughout the United States.
Physical SecuritySecurity
Responsibilities
Supervise all personnel in the SSC
Manage the day-to-day SSC operations - ensuring alarms are responded to and reports are submitted
Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across all areas the SSC covers
Keep stakeholders apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Compile team performance SLAs, KPIs, metrics and dashboard reports to ensure contract requirements are met or exceeded
Develop and manage the effective implementation of Standard Operating Procedures, Post Orders, training, and similar directives
Respond to all communication requests from clients and other key stakeholders
Coordinate with clients and other key stakeholders to provide information regarding security, life-safety, and other incidents
Develop and manage the effective implementation of incident notification protocols. E.g. Monitor CCTV feeds and notify appropriate stakeholders during non-routine events
Liaise with local law enforcement and other first responders during incidents
Liaise with key stakeholders to provide incident notification during events
Ensure the correct deployment and operations of security systems including CCTV, access control and other various technologies
Qualification
Required
At least 3-5 years of experience in security control centers (GSOC/SOC)
Have direct supervisory responsibility (hiring, training, coaching, etc.)
Experience in security operations at a high throughput facility is required
Ability to effectively communicate verbally and in writing
Ability to support First Responders as directed is required
Ability to manage staff
Ability to prioritize tasks and work in a fast-paced environment
Strong understanding of security and building management systems is required
Strong understanding of CCTV video managements systems is required
Strong understanding of access control systems is required
Must have experience generating reports and briefings
Must be highly organized and available during off-hours, weekends, etc
Individual must be professional and reliable
Ability to support and act on behalf of Inter-Con and the client
Courteous, 'customer-service' demeanor is required
Must have experience conducting interviews
Individual must possess excellent verbal and written communication skills
Technologically savvy - experienced with MS Office Suite and Google Suite
Customer Service orientation required
Able to interact in a corporate environment and effectively communicate with all levels of management
Must be flexible and possess the ability to meet deadlines in a high tempo environment
Excellent time-management, organization and multi-tasking skills required
A dependable team player with business maturity, enthusiasm, and a positive work attitude
A positive and upbeat team member!
Preferred
Bachelor's Degree preferred
Experience desired related to security, law enforcement, or intelligence information gathering and interpretation
Company
Inter-Con Security
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Enrique Hernandez
President & CEO&Founder
Recent News
2025-09-30
Crain's Chicago Business
2025-03-15
Company data provided by crunchbase