TEKsystems · 19 hours ago
Support Assistant
Reading, PA
Contract
Onsite
New Grad, Entry Level
$19/hr - $19/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Support Assistant role involves providing administrative support to the post-sale team and assisting with customer interactions as needed.
Information Technology
Responsibilities
Supports the post-sale team, which handles customers with issues or breakdowns after truck pickup
Involves back-office work
Ready to backfill when needed due to PTO or other unusual circumstances
Assist customers - answering phones, emails, chats
Trained across the remarketing team for support
Qualification
Required
Administrative support
customer service
Windows 10
salesforce crm
communication and writing skills
cross functional support
Cross Functional Collaboration. The role interacts with finance teams, fleet management, service coordinators, and other internal groups. Comfort working across departments and understanding how different teams operate helps someone excel
Attention to Detail. Tasks like refund workflows, DocuSign releases, and case updates benefit from a high level of accuracy and comfort with repetitive but important work
Reliability + Work Ethic Traits. Traits like punctuality, predictable attendance, and willingness to work a required schedule are highlighted—these stand out as valuable soft traits
Preferred
Operational + Logistics Flow. While not explicitly required, the responsibilities tie closely to vehicle pick‑ups, post‑sale cases, and sales cycle timing—so having intuition around logistics or sales operations can be helpful
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase