Syracuse University · 7 hours ago
Program Coordinator
Syracuse, NY
Full-time
Onsite
Entry, Mid Level
2+ years expSyracuse University is a private, international research university with a rich history and diverse offerings. The Program Coordinator is responsible for planning and implementing family orientation and Welcome Week programs, managing logistics, and engaging families to support student success.
ArtEducationHigher EducationUniversities
Responsibilities
Implement Family Weekend program (5,000+ participants) for the families/supporters of all undergraduate students, inclusive of content, scheduling, campus collaborations, logistics, and program coordination
Ensure program aspects include academic support, inclusive programming, and programming that encourages family/supporter curiosity about campus resources and allows for family interactions with one another
Develop and implement communication plans and initiatives (with the direction of the Student Experience Communications Team) for family members of upper division students, first-generation students and those registered for and attending Family Weekend
Monitor activity on up to six parent-administered Facebook groups to share trending issues with the Director and other divisional and University-wide leadership
Leverage the tools within the CampuESP Orange Family Connection portal to provide targeted communication to families, advertisements, and moderate several discussion boards
Use internal social media channels and other key Syracuse University channels, in consultation with SE Communications, to amplify messaging to families and supporters
Recruit, train, and supervise Family Support Navigator team (10 undergraduate student leaders) and a NODA Intern for the Summer Family Orientation Program by developing and providing training, evaluation and feedback efforts and creating their work schedule and responsibilities
Coordinate participation in up to ten admissions/ recruiting events for prospective students and represent the department
Plan, execute and host year-round virtual educational programming for families and supporters on important topics
Lead volunteer recruitment and training for 50-75 Family Weekend volunteers
Provide scheduling, support, and direction during Family Weekend
Share staff leadership responsibilities for key programs during Summer Family Orientation, Welcome Week and Family Weekend, including management of the Family Weekend Welcome Center and accessible parking process for Family Weekend
Share staff leadership of support for families in crisis situations by providing resource information and arranging necessary referrals and services within the department’s Guidelines for Families in Crisis Situations and the Student Experience Student Emergency Response Protocols
Other duties as assigned
Qualification
Required
Bachelor's degree required
2-3 years' experience in a higher education setting strongly preferred
Excellent oral and written communication skills and experience writing and editing communications
Thorough knowledge of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
Preferred
Adobe Creative Suite experience and web editing skills (e.g., WordPress)
Event/Program planning and implementation experience
Evidence of working collaboratively with colleagues in a complex organization
Supervisory experience or skills
Ability to multi-task and stay organized
Ability to build relationships with constituents and manage confidential information
Company
Syracuse University
Syracuse University offers diverse academic programs and student support services.
1001-5000 employees
H1B Sponsorship
Syracuse University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (51)
2023 (50)
2022 (32)
2021 (44)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$77.65MKey Investors
Micron TechnologyUS Department of EnergyU.S. Department of Agriculture
2024-12-12Grant· $3M
2024-09-17Grant· $1.9M
2022-09-20Grant· $60M
Leadership Team
Sophie Clinton
Co-Founder, Co-Director of the Food Service Accountability Committee
Dara Royer
Chief Marketing Officer / SVP Marketing & Communications Division
Recent News
2026-01-12
2025-10-25
2025-10-25
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