Rinse · 9 hours ago
Operations Coordinator
New Jersey, United States
Full-time
Onsite
Entry Level
$24.25/hr - $25.25/hr
1+ years expRinse is the first and largest national brand in clothing care, focused on providing a superior laundry and dry cleaning experience. The Operations Coordinator will manage delivery and cleaning operations in New Jersey, ensuring high standards of service and operational efficiency while supporting the local team and customers.
Home ServicesInternet
Responsibilities
Ensure that customer orders are ready for delivery by performing quality and inventory control checks
Troubleshoot any delivery issues and support our Valets (delivery drivers) throughout the duration of their shift
Work closely with the Customer Care team to deliver exceptional customer service. Provide on-the-ground support for any customer issues or special order requests
Help identify and report any operational challenges and work with our Corporate Operations team to implement processes aimed at improving operational efficiency as we grow in San Francisco
Be able to drive occasional delivery routes to gain on-the-ground experience and assist Valets on-the-road
Qualification
Required
High School Diploma or GED required
Are a problem solver who is biased towards action and able to overcome challenges
Thrive in fast-paced environments and work well under pressure
Are energized until the late hours of the night and can reliably work evening shifts
Roll with the punches and embrace change and ambiguity
Are comfortable with or are excited to learn about different technology and tools (Google Docs, Slack, iOS devices). Proficiency is a plus
Experience with PC applications such as Email, Word, and Excel and Mobile apps
Live and breathe our core values of Taking Ownership, Respect, Honesty, and working to Delight and Amaze our customers
Can lift up to 50 pounds safely
Capable of working independently and collaborating with multiple teams in a fast-paced environment
Ability to multitask and manage various tasks simultaneously
Have a driver's license with a clean driving record (Motor Vehicle Record check required)
Preferred
some college education preferred
1-2 years of experience in logistics, freight transport, or third-party logistics (3PL) is a plus
Previous experience in Startups a big Plus
Benefits
Health benefits (Medical, Dental, Vision for full-time employees)
Paid time off
Paid sick leave
401k
Snacks at the office
Free laundry and dry cleaning (Rinse credit provided)
Company
Rinse
Rinse provides garment care services. Its services include dry cleaning, launder and press.
51-200 employees
H1B Sponsorship
Rinse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$46.5MKey Investors
LG ElectronicsPartechJavelin Venture Partners
2025-02-20Series D· $23M
2021-08-21Series C
2019-04-01Series Unknown
Leadership Team
Ajay Prakash
Co-Founder & CEO
James Joun
Co-Founder and COO
Recent News
2025-09-04
2025-08-25
2025-08-25
Company data provided by crunchbase