The Next IT Girl · 6 hours ago
Program Operations Manager
Charleston, SC
Full-time
Hybrid
Mid Level
$28/hr - $28/hr
3+ years expThe Next IT Girl is a technology education nonprofit focused on introducing global communities to multidisciplinary tech careers for young women ages 8-22. The Program Operations Manager will oversee the execution, coordination, and logistics of monthly in-school programming, ensuring all necessary elements are prepared and managed effectively.
Information TechnologyNon Profit
Responsibilities
Accountable for the successful execution of monthly IT Girl Club sessions at assigned schools, from preparation through post-session follow-up
Act as point of contact for assigned schools for coordination including facilitators, program schedules, off-site field trips, etc
Maintain program calendars and deadlines
Ensure all stakeholders are informed of changes as soon as possible
Prevent last-minute issues through proactive planning
Manage communication/reminders for all facilitators and volunteers regarding sessions/announcements and readiness for ‘IT Girl’ Clubs
Manage the facilitator and volunteer pool to ensure understanding of their responsibilities pre, during, and after sessions
Provide ongoing feedback to facilitators
Escalate performance or attendance issues to Program Director
Recommend additional training or reassignment when needed
In collaboration with the Program Director effectively plan and execute in-person program sessions led by facilitators, managing all logistics from start to finish to ensure everything runs smoothly and students have a great experience
In collaboration with the Program Director support the progress of the school partner on-boarding checklist materials that include consent waivers, student information, technology materials, consumables, and other required materials
Flexibility to facilitate a in-person ‘IT Girl’ if unforeseen circumstances requires facilitators to not be present (if applicable)
Manage and maintain a strong classroom culture and conduct for facilitators to ensure session success
Through submitted materials evaluate student progress with Program Director through weekly check-ins and progress reports
In collaboration with the Program Director evaluate/report on program outcomes by managing monthly assessment submissions to students
Manage and track facilitator collection of student information, including program attendance and engagement at the end of each session
Track and retain collection of each student projects and artifacts from programs at the end of the each session or semester
Support the evaluation of policies and practices to ensure program goals are achieved end of cycle
Qualification
Required
Enjoys relationship-building and community engagement
Is passionate about equity, education, and technology access
Has experience organizing, attending, or supporting community events
Communicates clearly and professionally
Is comfortable representing an organization in the community
Is excited to help shape a growing organization's chapter model
A strong passion for the nonprofit's mission and commitment to creating a positive impact within the community
High comfort level with technology and/or technology concepts
Excellent organizational and management skills to oversee multiple programs simultaneously
Strong communication and interpersonal abilities to build relationships and represent the organization professionally
Familiarity with local technology or education resources and networks within the community is advantageous
Ability to prioritize, organize, and delegate effectively
Ability to receive feedback and engage in continuous self-improvement
Ability to adapt to a dynamic, rapidly-changing work environment
Firm belief in personal accountability, producing measurable outcomes, and sustaining high expectations
You are an enthusiastic leader excited to shape the skills, minds, and trajectories of eager students
You have at least 3+ years of program coordination experience in the nonprofit, technology, or education sector
You are detail-oriented and data-loving
You are the person that your colleagues naturally gravitate to when they are trying to figure something out
You are an excellent communicator - oral and written
You have the ability to collaborate and work effectively on a multicultural team
You are motivated by a fast-paced work environment and are comfortable working through ambiguity
You are proficient in Google Suite, Slack, Monday.com, and Learning Management Systems
You have experience working in a remote environment and use of requisite tools (i.e. video conferencing, messaging, etc.)
Must have reliable transportation or car and validate driver's license
Preferred
An understanding of core technology concepts
AI, HTML/CSS, Data Science, Cybersecurity, UX/UI Design
Background in student learning, pedagogy and curriculum development
Background in management, workshop / classroom facilitation and professional development
Superior interpersonal, customer service and community relationship-building abilities
Relevant Bachelor's Degree
Benefits
Hybrid work model (1 day in-person a week)
2 week holiday vacation twice a year
Flexible Schedule
Company
The Next IT Girl
The Next IT Girl is to help African American, women across the nation discover, pursue, and succeed in technology-related careers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase