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Sanford Health · 16 hours ago

Senior Application Support Tech - One Call/House Supervisors - FT Days

Bemidji, MN

Full-time

Onsite

Senior Level

$24/hr - $38.50/hr

5+ years exp

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. The Senior Application Support Tech will perform routine and advanced healthcare information system support, mentor staff, and facilitate optimal application usage across departments.

ChildrenEducationHealth Care

H1B Sponsor Likely

Responsibilities

Performs routine healthcare information system and application support

Handles advanced application support issues in addition to standard application support

Provides mentoring to application support staff and promotes team concept

Possesses and maintains a broad knowledge of healthcare information systems and applications

Utilizes analytic skills and experiences to investigate and resolve or escalate support issues

Conducts, supervises and monitors training sessions

Acts as a liaison to assigned leaders and departments as well as providers in order to facilitate optimal use of applications

Researches, analyzes and makes recommendations for application work flow improvements

Establishes and documents standard operating procedures

Mentors team members

Monitors the creation and maintenance of training documentation or on-line training courses

Performs installation, conversion, and maintenance of healthcare information system and applications

Works with project leaders using project management principles to achieve specific outcomes

Reports up to date project status to leadership regularly

Resolves technical and functional application issues using analytical skills

Creates and analyzes reports created using various reporting mechanisms

Skillful and flexible at managing change

Project management, critical thinking, problem solving and strong communication skills are essential

Excellent interpersonal, and customer service skills, as well as strong presentation techniques required

Experienced with Microsoft Office software suite

Willing to travel to off-site facilities and training/certification sessions

Advanced knowledge of specific application components

On-call, after normal business hours and rotating weekends may be required

Qualification

Healthcare information systemsApplication supportProject managementAnalytical skillsMicrosoft OfficeCustomer service skillsCommunication skillsPresentation techniquesMentoring

Required

Associate's degree required

Preferred

Bachelor's degree preferred

Five years of relevant experience in a large healthcare facility preferred

Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

A 401(k) retirement plan

Work/life balance benefits

A generous time off package

Company

Sanford Health

Glassdoor3.5

Sanford is a healthcare company providing research, education and clinical care.

Founded in 1894

Sioux Falls, South Dakota, USA

10001+ employees

http://www.sanfordhealth.org

H1B Sponsorship

Sanford Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (37)

2023 (38)

2022 (51)

2021 (64)

2020 (30)