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Commonwealth of Pennsylvania · 4 hours ago

Clerical Assistant 3

Lackawanna County, PA

Part-time

Hybrid

Entry Level

1+ years exp

The Commonwealth of Pennsylvania is seeking an experienced Clerical Assistant to join their State Workers' Insurance Fund Underwriting Division. This role involves providing technical assistance to insureds, agents, and brokers, handling inquiries, and reviewing policy-related documents.

Non Profit

Responsibilities

Providing technical assistance to policyholders and brokers involving the submission and processing of Executive Officer Exemptions under the scope of the Pennsylvania Workers’ Compensation Law

Analyzing and determining eligibility based on the entity's corporate structure

Reviewing and analyzing written inquiries and requests received from policyholders regarding Certified Safety Credits

Reviewing policy Interim Audits completed by outside vendors

Responding to inquiries regarding a policyholder's experience modification factor used for premium determination

Reviewing disapproval letters and citation reports

Making determinations on late premium payments checks to either accept the late payment or verify cancellation

Resolving duplicate coverage policy situations

Applying Pennsylvania Premium Construction Credits to policies in accordance with PCRB's approval

Qualification

Clerical experienceWritten communication skillsVerbal communication skillsProfessionalismDiscretionProblem-solving skillsWork ethicInitiative

Required

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

One year of moderately complex clerical experience; or

An equivalent combination of experience and training

You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry

You must demonstrate the ability to work with professionalism, discretion, and good work ethic

You must have solid written and verbal communication skills

You must show initiative and problem-solving skills

You must be able to perform essential job functions