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Chinese Mutual Aid Association (CMAA) · 3 months ago

Program Coordinator: In-Home Services (Preferably Bilingual English/Spanish and English/Laotian)

Elgin,IL,US

Full-time

Onsite

New Grad, Entry Level

$38K/yr - $43K/yr

Chinese Mutual Aid Association (CMAA) is a community-based nonprofit organization dedicated to supporting Chicagoland’s diverse immigrant and refugee communities. They are seeking a detail-oriented program coordinator to provide administrative support for their in-home services program, which includes scheduling, client visits, and training for Home Care Aides.

CommunitiesNon ProfitSocial

Responsibilities

Provides assistance to the Department Manager and Assistant Manager on matters related to in-home services clients and Home Care Aides

Assists with scheduling service for clients and Home Care Aides’ work schedules

Conducts in-home visits in clients’ homes and evaluations of Home Care Aides

Conducting quarterly conferences with HCA and monthly calls to clients

Engages in regular communication with Home Care Aide

Manages electronic visit verification database and monitors Home Care Aide’s attendance

Attends home care supervisor training and department meetings

Assists with compiling reports for payroll and billing

Assists with maintaining client and Home Care Aide files

Coordinates pre-service and in-service training for Home Care Aides

Interprets for the case managers, clients, and Home Care Aide as needed

Performs other duties as assigned

Qualification

Google platformsMicrosoft OfficeBilingual English/SpanishData entryOrganizational skillsCommunication skillsImmigrant communitiesTechnological equipment knowledge

Required

Bachelor's degree required

Strong knowledge of multiple Google platforms and Microsoft Office, especially Excel

Working knowledge and proper utilization of technological equipment and software

Strong organizational and communication skills; self-disciplined with an ability to meet deadlines

Preferred

Experience with databases and data entry is strongly preferred

Bilingual in English and an Asian language (Lao, Thai, Cantonese, Vietnamese, Burmese, etc.) or Spanish strongly preferred

Experience working with immigrant and refugee communities is strongly preferred

Benefits

Comprehensive Health benefits package to include medical, dental, and vision plans with employer contribution between 60%-90% of premiums!

403(b) retirement plan with company match after one (1) year and fully vested at year six (6)!

9 Company Holidays a year!

Personal Time Off, Sick Leave, and Vacation time off policies!

Parking/Transit benefits

Travel Reimbursements for eligible commuting routes

Opportunities for growth and to give back to communities!

Fun, high-energy culture!

Relaxed dress code!

Access to an exceptional leadership team!

Company

Chinese Mutual Aid Association (CMAA)

Originally founded by Chinese immigrants, Chinese Mutual Aid Association (CMAA) has evolved into a pan-immigrant social services agency serving clients from over 40 countries.

Founded in 1981