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Prisma Health · 1 day ago

Language Services Coordinator, Blount, FT, Evening

Maryville, TN

Full-time

Onsite

Entry Level

2+ years exp

Prisma Health is dedicated to transforming healthcare for the benefit of the communities they serve. The Language Services Coordinator role involves coordinating scheduling and operational functions within the department, overseeing dispatching, and managing invoicing processes. This position also includes generating productivity reports and assisting with training opportunities for staff.

Health CareHospitalMedical

Responsibilities

Develops and maintains day to day schedule for staff and contract interpreters to provide services to limited-English proficient and Deaf patients and families. Creates monthly staff schedule and updates schedule as needed. Oversees payroll system

Oversees day to day office operations including dispatching, ordering supplies and equipment, maintaining files and office organization system and processing necessary paperwork

Generates weekly and monthly analytical reports to track productivity and interpreter activity. Manages data collection and produces other detailed graphs, reports and presentations, as needed

Processes and submits invoices from contract interpreters and other vendors

Responds to calls from departments for interpretation and translation services. Works with Prisma Health managers to assure consistent availability of interpretation services

Works with supervisor to implement training opportunities for contract interpreters and other Prisma Health staff as appropriate

Coordinates the Prisma Health Bilingual Staff program and provides language testing for bilingual candidates, current Prisma Health staff, and Language Services candidates

Performs other duties as assigned

Qualification

Medical interpretationSchedulingSpreadsheet generationData collectionInvoicingOffice operations

Required

High School diploma or equivalent

Two (2) years of experience with daily office operational activities such as scheduling, reporting, generating spreadsheets and databases, invoicing or related

Experience in medical interpretation