Apply on Employer Site

Fisher's Technology · 1 month ago

Account Support Specialist

Twin Falls,ID,US

Full-time

Onsite

New Grad, Entry Level

Fisher's Technology is a leading technology provider in Idaho, Montana, Utah, & Washington, committed to maximizing business efficiency and performance. They are seeking an Account Support Specialist to manage relationships with current customers and support sales efforts to generate new business in the region.

ConsultingInformation TechnologyIT ManagementPrintingSoftware

Responsibilities

Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts

Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager

Engage with Account Manager’s efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution

Work with other Fisher’s Departments to ensure Fisher’s customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency

Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc

Qualification

CRM SoftwareMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelCustomer serviceAnalytical skillsMicrosoft WordWindowsCommunication skillsInterpersonal skills