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City of Bellevue, Washington · 14 hours ago

Assistant Director - Financial and Resource Management

Greater Seattle Area

Full-time

Hybrid

Director/Executive

8+ years exp

The City of Bellevue is seeking an experienced Assistant Director for its Resource Management and Customer Service Division. The role involves leading the department to achieve strategic, operational, and financial goals while overseeing a significant operating budget and ensuring high-quality service delivery to customers.

Government

No H1B

Responsibilities

As a member of Utilities executive leadership team, actively engage and support the 2027-2028 budget development process. Provide leadership and effective decision-making that support Bellevue Utilities’ ability to continue delivering daily essential services to the community

Partner with the Deputy Director and department staff to achieve optimal system and operational performance for the Customer Information Billing System and Customer Portal, including ongoing Advanced Metering Infrastructure implementation

Develop and further define projects to effectively transition the organization from bi-monthly to monthly billing, emphasizing financial equity, sustainability, and affordability as the team moves initiatives forward to completion

Partner with the Deputy Director, fiscal and solid waste teams to ensure effective procurement and implementation of the next solid waste contract

Oversee the development and implementation of an enhanced Utility Bill Assistance Program, leveraging policy and process refinements as well as technology solutions to provide expanded financial assistance to customers in need

Ensure Utilities’ financial policies and procedures are consistent with the City’s Comprehensive Financial Policies, statutory requirements, and industry-best practice

Collaborate with Utilities executive leadership to support a shared vision and positively contribute to the organizational health of Bellevue Utilities. Value shared leadership, foster trust, effectively communicate, and support innovation and continuous improvement with a focus on excellent customer service and cost-effective service delivery

Actively champion the City’s diversity, equity, and inclusion work. Celebrate diversity as a strength and support Bellevue’s effort to continue growing as a culturally competent organization, city, and economy

Co-lead the department as part of the Utilities Leadership Team consisting of the managers, supervisors, and independent contributors

Qualification

Financial managementBudget developmentLeadership experiencePublic utility experienceCustomer serviceDiversityInclusionCommunication skillsStrategic thinking