Carewell · 1 week ago
Licensed Clinical Social Worker - Remote Consultant
United States
Full-time
Remote
Entry, Mid Level
2+ years expCarewell is a category-defining business dedicated to providing trusted caregiving products. They are seeking a Licensed Clinical Social Worker (LCSW) Consultant to design and manage a new caregiver services line, focusing on creating scalable care coordination systems and providing expert advisory support.
E-CommerceHealth CareHome Health Care
Responsibilities
Expert Advisory: Act as the lead advisor to leadership, providing best-practice recommendations for care coordination technology, patient engagement strategies, and service roadmaps
Process Design (SOPs): Author and formalize step-by-step SOPs for all activities, including patient intake, risk stratification, and escalation protocols
Workflow Mapping: Design end-to-end clinical and administrative workflows to ensure seamless communication between patients, providers, and the Carewell team
Resource Development: Create the "Carewell Toolkit," including training manuals, templates, and "cheat sheets" to ensure scalability
Iterative Refinement: Facilitate feedback loops during the pilot phase, updating workflows in real-time based on your findings and patient outcomes
Medicare Navigation: Provide expert guidance on Medicare benefits, enrollment logistics, and system navigation
Financial & Insurance Advocacy: Review MSNs and EOBs for errors, resolve billing disputes, and identify pharmaceutical assistance programs to reduce out-of-pocket costs
Care Logistics: Manage specialist scheduling, telehealth setups, and transportation, ensuring medical records follow the patient to prevent redundant testing
Caregiver Support: Serve as the central point of contact for families, providing updates and vetting non-medical resources like Meals on Wheels or respite care
Qualification
Required
Active Clinical Social Work license (LCSW)
Minimum 2 years in non-clinical care coordination
Deep, verifiable knowledge of Medicare regulations, Medigap, and Part D nuances
A passion for building from scratch
The ability to see 'red tape' not just as a hurdle for one patient, but as a system that can be optimized for many
Ability to manage complex cases via CRM/Case Management software and conduct high-quality video consultations
Preferred
Experience in a startup or 'v1' program environment is a significant plus
Company
Carewell
Carewell is the leading specialty e-commerce home healthcare and medical supplies retailer focused on family caregivers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$55MKey Investors
MBF Healthcare PartnersSageview Capital
2024-02-22Series B· $24.7M
2021-05-13Series A· $25M
2020-09-02Seed· $5.3M
Leadership Team
Bianca Padilla
Co-founder & CEO
Jonathan Magolnick
Co-Founder & COO
Recent News
Crunchbase News
2025-08-29
2025-05-17
2025-05-09
Company data provided by crunchbase