NEOGOV · 4 days ago
Senior Product Ops Manager
United States
Full-time
Remote
Senior Level
7+ years expNEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. The Senior Product Operations Manager will build the operating system that keeps the multi-product SaaS portfolio aligned, efficient, and outcome-focused while driving insights to action and enabling high-velocity teams.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Run the product operating system - Own and evolve planning cadences, roadmap governance, and executive scorecard reporting to improve visibility, predictability, and alignment across the portfolio
Drive insights to action - Operationalize frameworks for measuring adoption and engagement, and partner across functions to integrate new data signals into AI environments that elevate product decision-making quality
Enable high-velocity teams - Partner with Product, Design, and the PMO to enhance planning tools, strengthen agile practices, and deliver continuous enablement that empowers teams to move faster with confidence
Orchestrate cross-functional launches - Coordinate go-to-market readiness with Product, Marketing, Sales, and Operations. Ensure every product release has clear value articulation, risk management, and adoption tracking
Modernize with AI—responsibly - Scale and introduce, where possible, AI-assisted workflows (e.g., summarization, documentation support) to increase efficiency while maintaining human oversight
Scale portfolio governance - Manage investment reviews, capacity planning, and executive-level reporting to drive predictability and ROI
Qualification
Required
7+ years of experience in Product Operations, Program/Portfolio Management, or Product Management in a SaaS environment
Proven success designing and running scalable product processes across multi-product organizations
Strong analytical acumen; experience using data visualization or BI tools (e.g., Looker, Power BI, Tableau)
Familiarity with product and work management tools like Dragonboat, Aha!, Jira, and Confluence
Excellent communication and facilitation skills; able to influence without authority
Understanding of AI-assisted workflows and how to deploy them responsibly within business operations
Preferred
Experience working in or adjacent to government, HR tech, or highly regulated industries
Benefits
Comprehensive Benefits package (medical, dental, vision, etc.)
Generous PTO to support work-life balance
401K/RRSP Matching
Paid Parental Leave
Autonomy to grow and find your career path with supportive leadership
Remote working opportunities
Inclusive and diverse work environment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase