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Inside Higher Ed · 13 hours ago

Graduate Program Support and Advising Specialist, Data Science and Analytics PhD Program

Kennesaw, GA

Full-time

Onsite

Entry Level

$52K/yr - $55K/yr

2+ years exp

Inside Higher Ed is associated with Kennesaw State University, a large public institution in the U.S. The Graduate Program Support and Advising Specialist will be responsible for the development, administration, and support of academic and recruitment initiatives for graduate programs, collaborating with various academic partners and providing advisement to students to promote their success.

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Responsibilities

Supports the admission, administrative, and recruitment efforts for the assigned college/graduate programs, including addressing all inquiries, providing appropriate and up-to-date information and/or materials

Participates in recruitment activities such as recruitment fairs, and organizes and facilitates information sessions for assigned programs

Assists with the organization and facilitation of new student orientation

Assists the faculty program coordinator with campus collaborative efforts

Assists with the development, and procurement of recruitment and instructional materials for prospective and current students

Provides guidance, counseling, and advisement to students in the program(s) regarding curriculum requirements, course selection and planning, progression monitoring and university policies, processes and resources

Provides administrative support to students within program including registration, override, and prerequisite management

Maintains accurate and comprehensive student records

Assists program leaders on student success initiatives

May assist with the development or maintenance of program website, social media and other platforms ensuring accurate information is provided

Qualification

BannerHigher education experienceMicrosoft OfficeProject managementCustomer serviceOrganizationInterpersonal skillsCommunication skillsTime management

Required

Bachelor's degree from an accredited institution of higher education, preferably in a discipline within the assigned college

Current, valid, and unrestricted drivers' license

Two (2) years of related experience

Ability to always display professionalism and discernment

Ability to be self-directed and initiate and lead projects

Ability to work collaboratively and communicate with internal and external partners

Able to handle multiple tasks or projects at one time meeting assigned deadlines

Familiar with Banner and student admission and registration procedures and programs

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette