Pestie · 7 hours ago
Customer Service Specialist (Full-time in office Monday - Friday)
Bluffdale, UT
Full-time
Onsite
Entry Level
$17/hr - $20/hr
2+ years expPestie is on a mission to revolutionize the pest control industry, making it easy for homeowners to keep bugs out. As a customer service specialist, you will communicate with customers via various channels, providing personalized support and troubleshooting issues.
DIYHome and Garden
Responsibilities
Answer emails, texts, calls, chats and social media in a prompt and friendly manner
Provide personalized, engaging, and compassionate customer service
Troubleshoot customer issues and figure out quick solutions
Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
Make independent and insightful decisions keeping customer and company needs in mind
Qualification
Required
Location: Able to be in our Utah office Monday-Friday, 9:00 a.m. - 5:00 p.m
Preferred
Education: High school or equivalent
Experience: Customer Service: 2 years
Benefits
Healthcare, dental, and vision
2 x holiday pay
Accrued paid time off
401K with 4% match
Paid training
Company
Pestie
Pestie sends customized pro-grade pest control right to your door.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2MKey Investors
EPIC Ventures2.0 Ventures
2022-04-01Series A
2021-02-02Seed· $2M
Leadership Team
Matthew Rogers
Co-Founder and CEO
Dillon Jeppesen
Co-Founder & COO
Recent News
Crunchbase News
2024-03-20
2022-05-10
Company data provided by crunchbase