Rentokil Réunion - Les experts de la lutte contre les nuisibles partout à la Réunion · 2 days ago
Customer Service Representative- On Site
Rentokil Réunion is a global leader in pest control services, and they are seeking a Customer Service Representative to join their team. This role involves being the first point of contact for customers, addressing their concerns, and ensuring a positive service experience.
Business Supplies & Equipment
Responsibilities
Maintain good customer relations both on the phone and in person
Gather information from customers to help identify and solve problems
Confirm, schedule, and reschedule services for the customer
Set sales appointments for new customers
Answer billing questions
Complete general clerical duties as assigned
Work as a team with Service and Sales
Sell the value of our services and suggest upgrades to service
Smile while talking on the phone
Qualification
Required
High school diploma or GED
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Demonstrate multitasking skills to enter accurate data and type while speaking with customers
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Available to work Monday-Friday and Saturdays as needed
Benefits
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Company
Rentokil Réunion - Les experts de la lutte contre les nuisibles partout à la Réunion
Rentokil Réunion : L'expertise mondiale, la proximité locale (Depuis 2003) Rentokil est le leader mondial de la lutte contre les nuisibles depuis 80 ans.
Funding
Current Stage
Early StageCompany data provided by crunchbase