B&Q · 3 days ago
Customer Advisor
B&Q is a company that believes anyone can improve their home to make life better. They are seeking a Customer Advisor to provide expert advice and excellent customer service while managing stock and setting up displays.
Home ImprovementHome ServicesReal EstateRetail
Responsibilities
Join our team, and you’ll become an expert advisor
An inspiration as well as a guide
The person who gets to know every customer and their home improvement projects
Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great
You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us
You’re friendly and outgoing, and you get a buzz from helping others
You’ll be happy to expand your skills by using new technology and learning new ways of working
You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays
Qualification
Required
Part time availability for 15 hours per week
Ability to work shifts Monday - Sunday, 7.00am - 10.00pm
Friendly and outgoing personality
Eager to learn and improve skills
Great customer service skills
Ability to work in a team
Flexibility to work on a rota that includes weekends, evenings, and bank holidays
Benefits
Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
Generous breaks
Company
B&Q
B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.
Funding
Current Stage
Late StageRecent News
2025-12-22
London Evening Standard
2025-12-18
2025-12-14
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