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N.C. Department of Information Technology · 4 days ago

JR-106898 Career Advisor I-Charlotte

Mecklenburg County, NC

Full-time

Onsite

Entry Level

$34K/yr - $54K/yr

2+ years exp

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The Career Advisor I role is an entry-level consultative position that administers policies, provides guidance, and advocates for job seekers, while delivering various employment services and collaborating with workforce partners.

Information Technology & Services

Work & Life Balance

No H1B

Responsibilities

Administers DWS policies and rules

Provides guidance and assistance

Advocates employment for job seekers within the business community

Delivers employment services

Job training

Limited unemployment insurance services

Labor market information to customers and employers

Plans, promotes, reviews and evaluates services

Supports job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services

Conducts interviews

Enters information into databases

Researches job orders

Takes job listings from businesses by phone or in person

Cross-trains in Career Center services

Conducts Reemployment Services and Eligibility Assessments (RESEA)

Collaborates with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery

Qualification

Human resource administrationEmployment counselingJob developmentCase managementVocational guidanceCustomer serviceData interpretationSoftware proficiencyCommunication skillsProblem solving

Required

Bachelor's degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions

Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions

Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings

Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation

Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data

Ability to learn customer service activities in accordance with agency standards

Ability to communicate orally or in writing to a variety of audiences