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Globe Life · 1 week ago

Team Lead, Shipping and Receiving (Onsite)

MCK-Henneman Way

Full-time

Onsite

Mid, Senior Level

3+ years exp

Globe Life is committed to empowering its employees and fostering a caring and innovative culture. The Shipping & Receiving Team Lead will oversee day-to-day operations in the mailroom and dock, ensuring efficient receipt and shipment of materials while providing direction and support to team members.

Financial ServicesInsurance

Responsibilities

Lead daily shipping and receiving activities including unloading, loading, staging, labeling, and order verification

Assign tasks and coordinate workflow to ensure timely completion of shipments and receipts

Verify all incoming and outgoing materials for accuracy and proper documentation

Maintain clear communication with supervisors, production, logistics, and carriers

Provide direction, training, and support to Mailroom/Agent Supply associates

Monitor team performance and ensure adherence to operational procedures

Assist with onboarding new team members and cross-training employees

Promote a positive, safety-focused team environment

Ensure accurate data entry in WMS/ERP systems for receipts, shipments, and inventory movements

Help resolve inventory discrepancies by working with warehouse and inventory control teams

Support cycle counts and audit activities as needed

Ensure compliance with OSHA standards and internal safety policies

Conduct equipment checks and confirm proper use of forklifts, pallet jacks, and scanners

Maintain clean, organized dock areas following 5S and quality standards

Report any issues, damages, or irregularities immediately

Recommend workflow improvements to enhance accuracy, efficiency, and productivity

Assist in implementing new procedures or tools designed to optimize operations

Support continuous improvement initiatives such as Lean, 5S, or Kaizen activities

Qualification

WMS/ERP systemsShipping documentsForklift certificationProcess improvementTeam leadershipSafety focusCommunication skillsProblem-solving skillsAttention to detailTime management

Required

Bachelor's degree in Supply Chain, Logistics, Business, or equivalent experience

3–5+ years of warehouse, shipping, or receiving experience

Proficiency with WMS/ERP systems and barcode scanning tools

Strong understanding of shipping documents (BOLs, packing lists, labels)

Excellent communication, organization, and problem-solving skills

Ability to lift 50+ lbs as needed and work in a fast-paced environment

Ability to demonstrate key competencies in Leadership & Coaching, Attention to Detail, Time Management, Communication & Teamwork, Safety & Quality Focus, and Problem Solving

Reliable and predictable attendance of your assigned shift

Ability to work full time and/or part time based on the position specifications