Associated Asset Management (AAM) · 18 hours ago
Onsite Community Manager
Tucson, AZ
Full-time
Onsite
Mid LevelAssociated Asset Management (AAM) is focused on providing exceptional community management services. The Onsite Community Manager is primarily responsible for delivering world-class customer service to homeowners while managing the association's business, ensuring compliance with governing documents, and fostering positive relationships within the community.
Management Consulting
Responsibilities
In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members
Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners
Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers
Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board
Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters
Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings
In connection with the Board of Directors and Finance Committee, drafts and supervises the community annual budget
Manages capital improvements, reviews monthly financial statements, prepares variance reporting, monitors delinquent accounts, approves and codes all vendor invoices
Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements
Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities
Reviews incident reports, responds and implements timely solutions accordingly
Performs other related duties as directed
Qualification
Required
In-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs), other Association governing documents, State statutes and the management agreement
Exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners
Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management
Performs community tours as required in conjunction with the community governing documents and AAM's management contract
Tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board
Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review
Plans, organizes and assists the Board in conducting Board and annual membership meetings
Drafts and supervises the community annual budget in connection with the Board of Directors and Finance Committee
Manages capital improvements, reviews monthly financial statements, prepares variance reporting, monitors delinquent accounts
Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions
Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities
Reviews incident reports, responds and implements timely solutions accordingly
Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker
Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines
High attention to detail
Facilities management skills and experience
Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents
Exceptional organization and tracking skills
Ability to function efficiently in a high volume, fast-paced environment
Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet, and e-mail systems
Ability to interact and work positively and effectively with staff and residents at all levels
Ability to work collaboratively and cooperatively within the department as well as with other departments
Company
Associated Asset Management (AAM)
AAM is one of America’s most-respected Homeowner Association (HOA) management companies.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Laura Ziff
CEO
Company data provided by crunchbase