Ulta Beauty · 8 hours ago
Sr Manager - Enterprise AI Delivery Lead
Bolingbrook, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$119K/yr - $175K/yr
8+ years expUlta Beauty is the largest North American beauty retailer, and they are seeking a highly experienced Enterprise AI Delivery Lead to oversee the execution and delivery of multiple AI projects. The role involves managing AI delivery pods, ensuring adherence to agile principles, and driving high-quality solutions across the Enterprise AI portfolio.
BeautyConsumer GoodsCosmeticsRetail
Responsibilities
Manage Multiple AI Pods: Provide overarching leadership and direction for 5+ AI delivery pods (comprising data scientists, machine learning engineers, and software engineers), ensuring alignment with overall business objectives and technology strategy
Establish cadences that enable transparency, accountability, and proactive risk management across multiple teams and stakeholders
Drive Agile Excellence: Ensure all delivery pods consistently apply and mature their use of agile methodologies (Scrum, Kanban, or hybrid models) to maximize velocity, transparency, and responsiveness
Drive cross-functional execution using agile methodologies to maximize value and minimize time-to-market for Data & AI solutions
Portfolio Health & Reporting: Monitor key performance indicators (KPIs) and metrics across all pods, proactively identifying and mitigating risks, bottlenecks, and dependencies. Provide regular, accurate status reporting to senior stakeholders
Drive adoption of shared delivery practices, reusable platforms, and consistent standards across business domains
Manage External Partners (Bonus): Provide oversight and manage the operational relationship with staff augmentation professional services firms, ensuring external teams integrate effectively with internal processes and deliver against defined statements of work (SOWs)
Matrix Navigation: Successfully navigate and partner with teams/stakeholders across a complex, matrixed organization (e.g., product, engineering, legal, security, and business units) to unblock teams and secure necessary resources and decisions
Process Standardization: Define, implement, and continuously improve standardized delivery processes, tooling, and best practices across the AI delivery portfolio
Facilitate enterprise-wide alignment by acting as the delivery bridge between centralized Data & AI teams and embedded functional units
Delivery Tools: Leverage tools like Jira for agile planning, tracking, and reporting, and ServiceNow (or similar platforms) for incident, change, intake and service management processes where applicable
Budget & Resource Management: Partner with Program Management and Finance teams to manage budget allocation and resource capacity across the delivery pods
Team Leadership: Coach, mentor, and inspire Scrum Masters, Product team members and the tech teams to foster a culture of continuous improvement, ownership, and high performance
Conflict Resolution: Act as a central point of escalation for complex delivery conflicts, roadblocks, and priority disagreements
Qualification
Required
8+ years of progressive experience in technology delivery
At least 3+ years managing a large portfolio of 3 or more concurrent, independent agile teams (Scrum/Kanban)
Deep, practical expertise in agile development and delivery frameworks (e.g., Scrum, SAFe, LeSS)
Proven ability to scale agile practices
Demonstrated success in operating, influencing, and achieving results within complex, large-scale, matrixed organizations
Exceptional verbal and written communication skills
Ability to articulate complex technical issues to both technical and executive audiences
Strong understanding of the AI/ML product lifecycle, including MLOps principles, data pipelines, model training, deployment, and monitoring
Expert-level proficiency with agile project management tools, specifically Jira, including setup, advanced reporting, and dashboard creation
Preferred
Experience or familiarity with enterprise service management platforms like ServiceNow for change management, incident resolution, and release tracking
Relevant certifications such as Project Management Professional (PMP), Certified Scrum Professional (CSP), or similar agile/lean certifications
Prior experience in retail, supply chain, e-commerce or consumer data environments
Benefits
Paid time off
Health
Dental
Vision
Life and disability benefits
Company
Ulta Beauty
Ulta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care.
10001+ employees
H1B Sponsorship
Ulta Beauty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$266.3MKey Investors
Berkshire HathawayDimensional Fund Advisors
2024-08-14Post Ipo Equity· $266.3M
2016-10-11Post Ipo Equity
2007-10-25IPO
Leadership Team
Kecia Steelman
President & Chief Operating Officer
Chris Lialios
Senior Vice President Controller
Recent News
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2026-01-08
Digital Commerce 360
2026-01-07
Retail Dive
2026-01-07
Company data provided by crunchbase