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Charlotte Area Transit System · 6 hours ago

4 Yr Undergrad Intern I - Gate Management

Near Charlotte Douglas International Airport

Internship

Onsite

Intern

$19/hr - $20/hr

The City of Charlotte is a diverse and inclusive community, and they are seeking a Gate Management Intern to perform skilled work at Charlotte Douglas International Airport. The primary responsibility is to monitor the Airport Operational Database and assist in scheduling gate access and capacity in a secure environment.

Transportation/Trucking/Railroad

Responsibilities

Continuously monitor the Airport Operational Database (AODB)

Creates links, updates and allocates flights via the Amadeus AODB/RMS system

Assists Air Carriers in scheduling flights based on Gate Availability

Receives and reviews charter flight requests and provides gate assignments for flights as needed

Monitors and reviews commercial air carriers schedule to determine aircraft gate and parking availability in order to prevent conflicts in gate assignments; resolves scheduling conflicts

Ensure proper notification, distribution and compliance with various entities of the Gate Use Procedures and related rules, directions, and notices (maximum gate use times on Common Use gates, etc.)

Assess situations quickly, objectively and determine the proper course of action

Communicate effectively with both internal and external business partners and stakeholders

Follow complex instructions; establish and maintain effective working relationships; assist with special events

Provide assistance to the airlines, tenants, traveling public and other employees as needed

Identify and determine general nature, location, urgency and extent of problems. Determine priority, relay and follow complex oral and written instructions. Act decisively and exercise independent judgment within established rules, regulations and procedures

Prepare and maintain logs, records and reports

Interpret and adhere to Federal regulations, procedures and instructions to ensure the safety of persons and security of airport property

Other duties as assigned

Qualification

Airport Operational DatabaseAmadeus AODB/RMS systemScheduling flightsProblem assessmentEffective communication

Required

Current enrollment in an accredited college or university leading towards a bachelor's degree with major course work in a related field of study specific to the departmental and/or work assignment

Skills to communicate clearly and effectively verbally in person, over telephone and two-way radio

Skills to communicate clearly and effectively in writing

Skills to effectively organize data and prioritize resources during routine and special operations

Ability to work independently or as part of a team

Ability to establish and maintain effective working relationships with co-workers, other agencies, tenants, employees and the public, representing CLT in a professional, positive manner

Ability to respond calmly and effectively in emergency and stressful situations

Must be able to assess situations quickly, objectively and determine the proper course of action within established rules, regulations and procedures

Valid driver's license, with no more than six points, required and the ability to obtain and maintain a city driving permit