Key Account Manager jobs in United States
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American Tire Distributors · 1 week ago

Key Account Manager

American Tire Distributors is the nation's premier tire distributor, providing high quality tires and shop supplies to customers across the U.S. The Key Account Manager will focus on developing key accounts and enhancing the Tire Pros franchise through strategic relationship management and analytics to meet sales and customer satisfaction goals.

AutomotiveLogistics

Responsibilities

Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and resolution issues
Analyze the customer’s business to determine best fit product assortments, solutions, promotions, and programs that directly impact their bottom line, that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations
Utilize analytic and benchmarking tools to partner with key dealer accounts, franchisees and high value dealers, establishing and tracking progress against key performance metrics for the objective of growing share
Collaborate with all support roles to drive additional unit/revenue opportunities in assigned geography/territory to build strong external customer relationships and meet customer needs
Work directly with individual Tire Pros franchisees to implement marketing strategies, operational procedures necessary to increase traffic, improve profitability and achieve business objectives
Work in concert with the ATD retail support team to deliver marketing and advertising materials on-time and within brand guidelines to all media vendors
Support the management of franchisee's annual ad agreement to include the forecasting of co-op earnings and recommendations around spending to achieve franchisees' business goals
Ensure quality CRM data to enable customer retention, business development, follow-up actions, and other sales activities
Audit individual Tire Pros locations to ensure compliance with established franchisee operating standards

Qualification

Commercial AcumenNegotiates Strategically/TacticallyCustomerMarket AnalysisInitiates Compelling Sales ConversationsNavigates Customer ChallengesNavigates Field Service InteractionsPlanningOrganizingQualifyingStrengthens Customer ConnectionsUnderstands the Buying Process

Required

High School or GED degree
Commercial Acumen 4
Customer and Market Analysis 3
Initiates Compelling Sales Conversations 3
Navigates Customer Challenges 3
Navigates Field Service Interactions 3
Negotiates Strategically/Tactically 4
Planning and Organizing 3
Qualifying 3
Strengthens Customer Connections 3
Understands the Buying Process 3

Company

American Tire Distributors

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American Tire Distributors, Inc. distributes tires, wheels, service equipment, and shop supplies to the replacement tire market.

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-04-21Acquired

Leadership Team

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Rob Vogt
Director of Delivery
Company data provided by crunchbase