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Willow Tree Recruiting · 1 day ago

Assistant General Manager - Upscale Restaurant

New York, NY

Full-time

Onsite

Mid, Senior Level

$80K/yr - $85K/yr

3+ years exp

Willow Tree Recruiting is seeking an Assistant General Manager for a fine dining restaurant known for delivering exceptional guest experiences. The Assistant General Manager will oversee all restaurant operations, ensuring high service standards and fostering a positive workplace culture.

HospitalityHuman ResourcesRecruitingStaffing Agency

Hiring Manager

Brenda Beeck

Responsibilities

Oversee daily operations with a strong focus on providing exceptional guest experiences

Lead, coach, and inspire front of house team to maintain high service standards

Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams

Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets

Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes

Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage

Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability

Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values

Qualification

Restaurant operations managementGuest experience focusStaff managementPerformance analysisHealthSafety complianceInterpersonal skillsCommunication skillsDetail orientedAdaptability