Focus People ยท 10 hours ago
Client Services Administrative Assistant- Afternoon Shift (3 pm - 9 pm)
Focus People is a reputable family-owned tax and financial services firm that has proudly served the community since 2006. They are seeking a Seasonal Client Services Administrative Assistant to ensure smooth office operations during the busy tax season, requiring strong communication skills and the ability to thrive in a fast-paced environment.
EmploymentRecruitingStaffing Agency
Responsibilities
Serve as the primary point of contact for incoming calls, ensuring prompt and courteous service
Greet clients and provide assistance with professionalism and empathy
Navigate high-stress or challenging client interactions with tact and calmness
Schedule appointments and maintain staff calendars
Create, organize, and maintain electronic and physical filing systems (heavy paper filing)
Support senior managers by handling administrative requests and inquiries
Receive and route messages for tax preparers and managers accurately and efficiently
Maintain office cleanliness and organization in partnership with team members
Perform additional duties as assigned by the Tax Office Manager
Qualification
Required
Must reside near Decatur or Downtown Atlanta
Previous experience in administrative support and/or customer service
Exceptional verbal communication skills, both in person and over the phone
Strong organizational skills, attention to detail, and time management abilities
Ability to prioritize tasks in a high-volume, fast-paced environment
High integrity, reliability, and the ability to work independently with limited supervision
Willingness to work overtime during peak periods
Comfort working in an office with a small, friendly dog
Preferred
High school diploma or equivalent
Experience working in a tax firm, public accounting office, or financial services environment
Previous experience supporting seasonal or high-volume operational cycles
Company
Focus People
Focus People began as the brainchild of Amy Shockley in 1994.
Funding
Current Stage
Late StageCompany data provided by crunchbase