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American Society of Clinical Oncology (ASCO) · 6 hours ago

HR Coordinator, Benefits and Operations

Alexandria, VA

Full-time

Hybrid

Entry Level

2+ years exp

The American Society of Clinical Oncology (ASCO) is a leading medical society focused on improving cancer care. They are seeking an HR Coordinator to support HR Operations and Benefits functions, ensuring timely assistance and clear communication regarding employee benefits and HR support.

Health CareNon ProfitOncology

Culture & Values

Responsibilities

Coordinate day-to-day benefits administration activities within HRIS (Workday) and integrated systems, including processing and verifying enrollments, terminations, and changes including open enrollment; ensuring benefits data and data feeds are accurate and timely; and serving as primary benefits contact for employees (via email, phone, and meetings)

Ensure client satisfaction while serving as point of contact to employees for basic inquiries for health, dental, FSA, disability, and transportation benefits while liaising with providers, deliver new hire benefits orientations and explaining benefit plan options, and coordinate the COBRA process

Partner with the Payroll Manager to process leave and benefits-related payroll transactions

Provide benefits program support such as coordinating 401(k) Retirement Plan education sessions, assisting with tracking FMLA and leave of absences, and managing employee files and documents

Contribute to the planning and coordination of activities for annual benefits enrollment, employee service recognition, wellness initiatives, organization-wide meetings, and holiday and special events

Reconcile and process monthly insurance billings/ad hoc invoices in a timely manner, and maintain reconciliation spreadsheets

Support the compilation of HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, government labor statistics, workforce benchmarks, and other sources

Support mid-year and year-end compensation activities

Review and update HR content in HRIS (Workday) and Microsoft Teams sites

Track and process department invoices and monthly department credit-card statement reconciliations

Maintain physical and electronic personnel files and records: file paper documents, upload electronic documents to HRIS, conduct periodic audits, complete requests for standard verification of employment, and transfer of terminated employee files to offsite storage – handle confidential information with full discretion

Support department contracts activities, communicating with vendors, preparing documents and uploading to our contracts database, and liaising with the Legal team

Assist CHRO, HR Operations, Benefits, HRIS, Compensation, Talent Acquisition and other functional areas with reports, correspondence, special programs and projects, as requested

Qualification

HRIS (Workday)Human Resources benefitsMicrosoft Office SuiteTeleconferencing softwareCustomer service skillsAnalytical skillsTime managementInterpersonal skillsTeamwork

Required

Bachelor's degree in a business-related field, preferably Human Resources, or equivalent years of experience

2-3 years of Human Resources benefits experience including experience with ERISA, ADEA, COBRA, and other federal and state regulations governing employee benefits and employment

Microsoft Office Suite proficiency

Human Resources Information System (HRIS) familiarity

Familiarity with teleconferencing software, e.g., WebEx, Zoom, Teams Meeting, etc

Ability to teach and explain highly complex benefits to employees through a group or individual setting

Strong customer service skills and ability to communicate professionally with a wide variety of audiences

Excellent time management skills with ability to prioritize tasks from different functional areas and teams

High level of professionalism

Excellent interpersonal and communication skills

Strong organization skills and attention to detail

Proven ability to maintain high level of confidentiality and handling of sensitive information

Experience and understanding of what constitutes protected health information (PHI) and how to comply with the Health Insurance Portability and Accountability Act (HIPAA)

Strong analytical skills with the ability to review and deliver timely and accurate data

Dedication to collaborative teamwork

Must lift up to 25 lbs

Fast-paced office environment with extended periods seated or standing at a desk

High use of computer and other office technology equipment