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VinFast US · 5 days ago

Lemon Law and Consumer Litigation Counsel

Los Angeles, CA

Full-time

Onsite

Entry Level

1+ years exp

VinFast US is a driving force in the global smart electric vehicle revolution. The Lemon Law & Consumer Litigation Counsel will primarily focus on Lemon Law matters and consumer warranty disputes while supporting various litigation and dispute-related issues within the company.

AutomotiveElectric VehicleManufacturing

Responsibilities

Support the handling of consumer-related litigation and disputes, including Lemon Law claims, consumer warranty matters, and vehicle repurchase (buy-back) cases, primarily within California and other applicable U.S. jurisdictions

Assist in managing litigation matters in coordination with internal stakeholders and outside counsel, including case intake, documentation review, matter tracking, and status reporting

Review and respond to consumer complaints, demand letters, arbitration filings, and pre-litigation correspondence, ensuring timely escalation and resolution consistent with Company guidelines

Support the development and execution of litigation and settlement strategies related to Lemon Law and consumer warranty matters, including participation in settlement evaluations and negotiations as appropriate

Provide legal support to internal teams (Customer Care, Service, Operations, Finance, Sales) by identifying case trends, recurring issues, and risk indicators, with a focus on consumer-related exposure

Assist in monitoring compliance with state and federal consumer protection laws, warranty obligations, and vehicle repurchase requirements, escalating issues as needed

Prepare internal summaries, reports, and analyses related to claims volume, litigation trends, costs, and outcomes for legal and business stakeholders

Support the review and drafting of settlement agreements, customer communications, internal guidelines, and playbooks related to Lemon Law, buy-back, and other dispute matters

Collaborate with North America and Global legal teams on consumer-related disputes, regulatory inquiries, recalls, or emerging litigation risks, as assigned

Contribute to the continuous improvement of legal operations, including process efficiency, documentation practices, and matter-management workflows

Perform other legal duties as reasonably assigned, consistent with the scope of the role, level of experience, and evolving business needs

Qualification

Lemon LawConsumer LitigationJuris Doctor (J.D.)California State BarDocument ReviewLegal ResearchAnalytical SkillsJudgmentProfessionalismCommunication SkillsOrganizational Skills

Required

1+ year of legal experience supporting litigation or dispute matters, with exposure to Lemon Law claims, consumer warranty disputes, vehicle repurchase (buy-back) matters, or similar consumer-related litigation

Experience assisting with or supporting multiple litigation matters, including case intake, document review, coordination with outside counsel, and matter tracking; prior automotive or mobility industry exposure is a plus

Juris Doctor (J.D.) degree from an accredited law school

Active membership in good standing with the California State Bar, or eligibility to practice under applicable California in-house counsel rules (admission in other U.S. jurisdictions a plus)

Working knowledge of California Lemon Law, the Magnuson-Moss Warranty Act, and applicable consumer protection frameworks, with the ability to research and apply legal requirements under guidance

Strong written and verbal communication skills, with the ability to summarize legal issues clearly for internal stakeholders

Sound judgment and professionalism, with the ability to manage assigned matters independently while escalating issues appropriately

Highly organized and detail-oriented, with the ability to manage competing priorities and deadlines

Strong drafting, analytical, and communication skills, with a collaborative and solutions-oriented approach

Preferred

Experience working in a fast-paced or evolving business environment, including startups or high-growth organizations

Company

VinFast US

Welcome to VinFast - Steering Toward a Smart, Sustainable Future Since its inception in 2017, VinFast has emerged not just as an automaker but as a visionary in the realm of intelligent mobility.

Founded in 2017

Irvine, California, USA

5001-10000 employees