City of Austin ยท 12 hours ago
Public Information & Marketing Program Manager
Austin Energy Headquarters
Full-time
Onsite
Mid, Senior Level
$80K/yr - $102K/yr
6+ years expThe City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. The Public Information & Marketing Program Manager will lead the marketing strategy team, planning and directing public information and marketing initiatives to enhance community engagement and communication.
Association
Responsibilities
Develops corporate communications plans and strategies, policy development, and implementation
Reviews legislation and recommends changes
Develops program budget and guidelines
Develops and coordinates programs and projects
Develops long-range business and marketing plans. Conducts market research
Develops and implements procedures, policies, and guidelines
Designs, writes, and edits publications for internal or external use
Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments
Conducts public education programs and presentations. Writes and follows up on news releases
Participates in bidding processes and negotiating contracts
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal
Manages two major programs or one major program and one supervisor; or manages two supervisors
Qualification
Required
Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity
A Master's degree may substitute for two years of the required non-supervisory experience
Experience may substitute for the education up to the maximum of four (4) years
Knowledge of public information, marketing, public relations, media relations and public involvement programs
Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies
Knowledge of the principles associated with the role of meeting the necessary standards of customer service
Knowledge of fiscal planning and budget preparation
Knowledge of supervisory and managerial techniques and methods
Skill in oral and written communication
Skill in handling multiple tasks and prioritizing
Skill in using computers and related software
Skill in data analysis and problem solving
Skill in planning and organizing
Ability to interpret policies and guidelines
Ability to develop, coordinate and implement programs
Ability to work with frequent interruptions and changes in priorities
Ability to establish and maintain good working relationships with other City employees and the public
Preferred
Progressive experience in marketing, communications, or public affairs, preferably within a utility, government or regulated industry
Experience managing marketing communications teams or creative teams
Experience developing and implementing integrated marketing communications campaigns
Experience analyzing customer touch points to ensure consistent and seamless experiences across programs, services, and communication channels
Ability to travel to more than one work location
Benefits
Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Wellness programs
On-site fitness centers
Mental health support
Professional development
Leadership opportunities
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
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