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Black Hills Federal Credit Union · 2 days ago

Business Lender II

Sioux Falls, SD

Part-time

Onsite

Mid Level

3+ years exp

Black Hills Federal Credit Union is committed to improving the lives of its members through equitable and just financial services. The Business Lender II is responsible for establishing relationships with commercial borrowers, ensuring loan quality, and driving deposit growth while adhering to Credit Union policies.

AccountingConsultingCredit BureauFinanceFinancial ServicesLending

Growth Opportunities

Responsibilities

Approve, reject, and process business loan applications; verify applications for completeness; conduct credit investigations; determine value and status of collateral (if any); establish a signature limit (if applicable); and document business loans as per Credit Union policy and procedures

Participate in the Credit Union’s business development program by identifying member needs, developing individual calling programs, and conducting outside member calls to attract new business and ensure profitable usage of financial products and services

Counsel members on business management and financial matters where possible

Facilitate business lending by seeking potential clients and effectively explaining Credit Union business products and services

Cross-sell a full range of Credit Union products and services to present and potential members and recommend the best way BHFCU may serve them

Review and understand the BHFCU business loan policy and procedures and remain current on changes

Assist the Business Lending Manager, fellow lenders, and support staff in enhancing employee understanding and commitment to loan growth and quality services of the Credit Union

Develop and grow business member relationships using BHFCU’s member service quality goals and philosophy

Maintain and seek knowledge of Credit Union products and services, operations systems/processes, member product penetration techniques, industrial trends, etc

Organize work, with the direction of the Business Lending Manager, to accommodate walk-in/phone members and proactive contacts with business members

Schedule proactive contacts (mail, phone, in person) with members to recognize the value of relationships; assess needs and build rapport; conduct follow-up activities; track contacts and progress on the contact management system

Continuously use information (systems, sales reports, etc.) to monitor progress against goals; take needed actions; seek coaching and advice as needed

Provide referrals to internal team members, based on the size and complexity of loan requests. Make appointments as necessary

Establish ongoing profiles of key members to understand the financial needs of both short and long-term borrowers

Service and administrator assigned business loans in accordance with BHFCU business loan policy and procedures

Listen to member inquiries, requests, and problems; resolve issues in a timely manner in accordance with member expectations and guidelines of all policies and procedures

Track repetitive member issues and share with appropriate staff to minimize problems and improve efficient processes, making more time for member contact

Maintain confidentiality of complex and sensitive issues

Document all matters in a business relationship, generally by written loan comments; CRM platform comments; or verbal discussion with the Business Lending Manager

Perform other duties as required or assigned

Qualification

Commercial lending experienceCredit analysisBusiness relationship managementFinancial statement analysisCredit union policiesResearch skillsTime managementCommunication skillsInterpersonal skillsTeam player

Required

Must have and maintain a valid driver's license

Bachelor's degree focused on business, credit analysis, accounting, or other relevant degree

Two to three years' of lending experience, preferably in commercial lending, credit analysis or business lending is acceptable

Must have experience in analyzing business financial statements and assessing the viability of businesses

Must have excellent communication and PR skills

The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust

Must demonstrate characteristics of a highly motivated, high-energy, and positive person that is self-motivated and a team player

Ability to obtain cooperation (internally and/or externally) to meet business goals

Three to five years of commercial lending experience is required

Ability to recommend changes in business lending policies and operational procedures consistent with overall Credit Union policies and operating objectives

Assist managers in training employees in commercial lending subjects, as appropriate

Working knowledge of the rules, regulations, policies, and procedures governing credit union services

Working knowledge about the organization's policies/procedures and Credit Union's service philosophy

Working knowledge of the organization's in-house computer system and internet

Vision: A sighted person to effectively review documents

Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors

Manual Dexterity: Ability to perform necessary computer-related input

Physical Mobility: Limited mobility required. Requires the ability to work flexible hours

Time Management: Ability to independently meet and set deadlines

Demonstrated ability to take initiative and use appropriate authority

Research skills: examine loan applications, credit reports, loan structures and provide review/analysis

Understand and follow complex written and oral instructions

Comprehend complex functions and procedures and disseminate that knowledge in a clear and understandable format to others

Express oneself clearly and concisely, both orally and in writing

Prepare and maintain confidential records and reports

Gather, assemble, correlate, and analyze research data and develop solutions

Analyze statistics and financial data

Ability to use related software

Possess the ability and desire to learn and improve member relations skills, interpersonal skills, delegation skills, team player skills, and good organization skills