Xcel Energy · 12 hours ago
Electric Distribution System Operator - Marshall Operations Center (Minneapolis, MN)
Twin Cities Area
Full-time
Onsite
Mid, Senior Level
$57.60/hr - $57.60/hr
3+ years expXcel Energy is a leading combination electricity and natural gas energy company, serving millions of customers across eight Western and Midwestern states. They are seeking an entry-level Electric Distribution System Operator to monitor and ensure the safe operation of their Electric Distribution System, while also developing service restoration plans and addressing customer concerns.
Electrical DistributionEnergyNatural Resources
Responsibilities
Assess all outages and emergencies, develop service restoration and emergency response plans, and direct their implementation. Document restoration data and review elements of the process for improvement opportunities
Monitor and operate the Electric Distribution System using various technologies, including, but not limited to, ADMS, OMS, SCADA, DEMS, and other systems. This includes future upgrades and changes to technology infrastructures. Address customer concerns and resolutions, including issues related to government and community electric services
Review, approve, and direct system switching plans and procedures using the appropriate system(s). Prepare emergency switching requests and procedures. Perform Switching Authority duties and responsibilities for all work under their jurisdiction (NSP-Minnesota)
Prioritize outages, emergency response requests, and non-outage service orders, and dispatch them to appropriate field personnel. Assign work to Substation Operators, Troublemen, District Reps, and others to meet workload requirements directed and managed by the relevant division(s)
Initiate and respond courteously and efficiently to major customer telephone calls regarding outages and other service concerns. Answer fire, police, and other public authority emergency calls and respond with company resources accordingly. As required, communicate with internal management on the effects of customer outages and emergencies
Monitor work directions to ensure the efficient and effective operation of the distribution system, balancing the needs for service reliability and response with cost-effective practices
Maintain a thorough knowledge and understanding of the Electric Distribution System infrastructure, systems, and practices through appropriate training as assigned by management. Participate in any training or drills designed to enhance expertise and assist others in expanding overall performance in ensuring safe, effective, and efficient operation. Participate in and successfully complete all required training
Qualification
Required
High School Diploma or GED
Successfully complete the Edison Electric Institute (EEI) System Operator/Power Dispatching (SOPD) screening test
Demonstrated knowledge of the electric distribution system's design, operation, maintenance, and performance
Two years of post-secondary training in electricity or electric distribution AND five years of experience in electric utility operations; OR completion of an Xcel or equivalent Lineman apprenticeship AND three years of Lineman/Troubleman experience; OR four years of an Engineering degree AND three years of experience in electric utility distribution
Must be able to work rotating shifts, overtime, extension of shifts, and respond to emergency calls to return to work
Possesses excellent verbal and written communication skills and computer skills
The ability to problem solve and understand contractual work rules related to dispatching appropriate employees based upon the current needs of ensuring the reliable Electric Distribution System
Preferred
Prior team-leader or supervisor experience
Ability to work independently and in a team environment under extreme workload pressure and in emergency conditions
Benefits
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Vacation
Holidays
Additional days off
Sick Time
Volunteer Paid Time Off (VPTO)
Company
Xcel Energy
Xcel Energy is an electric and natural gas energy company that offers a portfolio of energy-related products and services to customers.
10001+ employees
H1B Sponsorship
Xcel Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (6)
2022 (4)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.39BKey Investors
US Department of EnergyBreakthrough Energy Ventures
2024-11-04Post Ipo Equity· $1.2B
2023-10-18Grant· $100M
2023-09-22Grant· $70M
Leadership Team
Robert Frenzel
Chairman, President and CEO
Tim Peterson
CIO/CTO
Recent News
2025-12-27
Company data provided by crunchbase