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Spectrum · 14 hours ago

Manager, Outside Sales

Wesley Chapel, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

Spectrum is a leading provider of communication and entertainment products for residential and business customers. The Manager, Outside Sales is responsible for leading a team of Residential Connectivity Sales Supervisors, managing daily operations, and driving sales to residential customers while enhancing the customer experience.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted headcount and sales goals

A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams and developing skills in others

Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment

Leads a team of Residential Connectivity Sales Supervisors and their teams

Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations

Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner

Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Supervisors and their teams

Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps

Be familiar with reporting and analytics necessary to drive and support business decisions

Collaborate with other departments and or support teams to achieve goals and objectives

Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work

Coach to and follow Charter’s Sales Process

Communicate territory assignments to Residential Connectivity Sales Supervisors

Monitor the payroll process and ensure timely and accurate approval of all commission payments

Completes administrative tasks related to all sales activities and ensures their team does the same

Has detailed understanding of Charters product offerings and value proposition in the markets they sell in

Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers

Prepares reports as needed

Perform other duties as requested by leadership

Qualification

Outside Sales experienceSales Supervisory experienceProject management skillsTechnical skillsCommunication skillsConsumer education experienceTelecommunicationsWork outsideInterpersonal skillsOrganizational skills

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Ability to read, write, speak and understand English Language

Excellent communication, interpersonal and organizational skills

Possess strong technical and computer skills

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Must be able to work non-traditional work hours such as evenings and weekends

Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

Ability to complete documentation accurately

Bachelor´s degree in business or marketing, or equivalent work experience

5+ years' of Outside Sales or related work experience

Preferred

Knowledge of Direct Sales practices

Experience with consumer education of products and services

Knowledge of cable or telecommunications service

Sales Supervisory experience preferred - 0.5+

Benefits

Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees